Luxury Sales consultant
Job Title: Luxury Travel Consultant
Position Overview We are seeking an articulate, well-traveled, and highly detail-oriented Luxury Travel Consultant to join our elite team. In this role, you will not just book trips; you will craft bespoke, life-enriching journeys for discerning, high-net-worth (HNW) clients.
The ideal candidate possesses a deep passion for global exploration, an encyclopedic knowledge of premium destinations, and an intuitive understanding of five-star service standards. You excel at turning abstract vacation dreams into flawless, highly customized itineraries, managing every detail from private aviation to exclusive, off-market experiences.
Key Responsibilities • Bespoke Itinerary Design: Conceptualize, design, and execute highly customized international and domestic travel itineraries tailored to unique client preferences.
- Relationship Management: Act as the primary, trusted point of contact for a portfolio of VIP and HNW clients, anticipating their needs and delivering a high-touch, consultative service.
- Supplier Negotiation: Leverage industry relationships and global networks (e.g., Virtuoso, Amex Fine Hotels + Resorts) to secure exclusive amenities, upgrades, and preferred rates.
- End-to-End Logistics: Manage all aspects of travel bookings including luxury accommodations, commercial and private aviation, yacht charters, villa rentals, and curated ground experiences.
- Concierge Services: Coordinate high-end concierge requests, such as securing reservations at Michelin-starred restaurants, sourcing private guides, and arranging access to sold-out events.
- Proactive Problem Solving: Monitor client trips in real-time, providing 24/7 support during travel windows to swiftly resolve any disruptions, flight delays, or schedule changes.
- Destination Expertise: Extensive personal or professional travel portfolio with firsthand knowledge of luxury properties, cruise lines, and global destinations.
- Technical Proficiency: Strong command of Global Distribution Systems (GDS) such as Sabre, Amadeus, or Travelport is highly preferred, alongside modern CRM tools.
- Communication Skills: Exceptional verbal and written communication skills; ability to interact with sophisticated clientele with poise, discretion, and emotional intelligence.
- Detail Orientation: Impeccable organizational skills with the ability to multitask and manage complex, multi-stop itineraries without error.
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