Internal Sales Associate

Based at the Calibre Scientific Sheffield office, the Protein Sciences Inside Sales Representative is responsible for driving commercial growth across the Protein Sciences portfolio by acting as the first point of contact for customer enquiries whilst proactively identifying and developing new business opportunities.

Working as part of the Calibre Scientific Proprietary Products Sales team, the role supports customers throughout the UK, EMEA and APAC across Protein Science and Cell \& Molecular Biology application pillars.

The successful candidate will develop new and existing customer relationships through proactive outbound prospecting, quotation follow\-up, lead qualification and consultative selling across Anatrace, Molecular Dimensions, Agar Scientific, Protein Ark, NeXtal and BioServ.

Essential Duties \& Responsibilities

· Meet personal sales and growth targets and contribute to wider team objectives

· Act as first responder for inbound telephone, email, website and live chat enquiries.

· Convert enquiries into quotations and orders through proactive follow\-up.

· Generate new business through outbound prospecting and lead qualification.

· Manage and grow smaller customer accounts whilst supporting field sales.

· Promote the complete Protein Sciences portfolio.

· Develop knowledge of Protein Sciences, Structural Biology, Cryo\-EM and Cell \& Molecular Biology workflows.

· Maintain CRM, pipeline, forecasting and quotation records.

· Support tenders, sample requests and procurement activities.

· Work collaboratively with Customer Care, Marketing, Technical Specialists and Product Managers.

· Attend exhibitions, conferences and customer events as required.

Key Performance Measures

· Revenue growth

· New customer acquisition

· Quotation conversion

· Outbound activity

· Cross\-selling

· CRM compliance

· Pipeline generation

· Customer satisfaction

Competencies

· Consultative Selling

· Customer Focus

· Scientific Learning

· Communication

· Initiative

· Teamwork

· Organisation

· CRM Discipline

· Continuous Improvement

Qualifications

Essential

· Life Sciences degree (or equivalent experience).

· Strong communication and customer service skills.

· Good Microsoft Office and CRM capability.

Desirable

· Scientific inside sales experience.

· Knowledge of Protein Sciences, Structural Biology or Cryo\-EM.

· HubSpot CRM experience.

Job Types: Full\-time, Permanent

Application question(s):

• Do you have a BSc in a Scientific Discipline?


• Do you have experience in Sales of Customer Support in a Life Science Company?

• Bachelor's (required)

• Sales: 2 years (required)

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