Inside Sales Executive

Key Responsibilities:

Customer Engagement \& Growth

• Proactively contact existing and prospective customers via telephone to generate new business opportunities


• Manage and grow a portfolio of named accounts


• Build rapport quickly with customers to understand their requirements and identify sales opportunities


• Identify and pursue new business opportunities through prospecting activities

• Conduct outbound calling campaigns to generate new enquiries and opportunities


• Follow up marketing leads and inbound enquiries in a timely manner


• Promptly follow up all quotes with the customer, handling objections confidently to close the deal.


• Maintain a consistent pipeline of opportunities to support team revenue targets


• Identify opportunities to upsell and cross\-sell services

• Collaborate with technical, operational, and commercial teams to align resources and capabilities with customer needs.


• Manage customer issues should they occur; working with operations, technical and quality teams to provide timely resolution


• Contribute to a positive, high\-performance team culture within the sales office

• Achieve daily, weekly, and monthly KPIs including revenue, opportunities won, opportunities created, meetings and calls


• Accurately record all customer interactions, opportunities, and activities within CRM


• Maintain high levels of organisation and activity to manage multiple live opportunities


• Participate in team meetings, training, and sales performance reviews

• Highly proactive; continually seeks out new opportunities for growth rather than waiting for leads to come to them


• Self\-motivated with a strong desire to succeed in a target\-driven sales environment


• Confident and professional telephone manner with excellent communication skills


• Resilient and tenacious; able to handle rejection and remain motivated


• Strong listening skills with the ability to identify customer needs and respond effectively


• Results\-driven mindset with a focus on achieving and exceeding KPIs


• Well\-organised with the ability to manage multiple tasks and priorities


• Team player who contributes positively to team performance and culture

• Previous experience in a sales, telesales, or customer service role


• Experience working in a high\-volume outbound calling environment


• Familiarity with CRM systems and sales processes


• Exposure to the infrastructure, construction, or technical services sector (desirable but not essential)

This listing is from indeed. View original listing ↗