Inside Sales Executive – B2B Account Development
DBC Group – Dublin 12
Full\-time \| Permanent \| Office\-based
€40,000 base \+ commission \| OTE €50,000
About the Role
DBC Group is looking for an experienced B2B Inside Sales Executive to join our team in Dublin 12\.
This is a customer\-focused sales role for someone who is excellent on the telephone, enjoys building long\-term business relationships and knows how to identify and develop sales opportunities.
You will take ownership of a defined portfolio of existing customers, nurture and grow those accounts, handle inbound sales opportunities and proactively identify additional business.
A minimum of 3 years' proven B2B sales, telesales, inside sales, or account\-management experience is essential.
This is not a trainee, graduate or order\-processing position. We are looking for someone who already has the experience and confidence to manage B2B customer relationships.
What You'll Be Doing
- Take ownership of a defined portfolio of B2B customer accounts
- Build and maintain strong, long\-term customer relationships
- Regularly contact customers by telephone and email
- Handle and develop inbound sales enquiries
- Understand customers' requirements and identify new opportunities
- Upsell and cross\-sell relevant products and solutions
- Follow quotations and sales opportunities through to close
- Proactively develop underperforming and dormant accounts
- Follow up new leads and enquiries
- Identify opportunities for additional business within existing accounts
- Participate in targeted sales and customer campaigns
- Maintain accurate customer information, opportunities and follow\-ups within our CRM
- Work closely with our sales and digital team to grow revenue and customer value
What We're Looking For
Essential:
- Minimum 3 years' proven B2B sales, telesales, inside\-sales or account\-management experience
- Experience dealing directly with business customers
- Experience managing and developing customer accounts
- Strong telephone sales and communication skills
- Experience working towards sales targets
- Ability to identify upselling and cross\-selling opportunities
- Excellent customer\-care and relationship\-building skills
- Strong follow\-up and organisational skills
- Good commercial judgement
- Experience using CRM or similar sales systems
- Comfortable using email and digital business tools
We can teach our products. We are looking for someone who already understands how to sell, communicate, and look after B2B customers properly.
About DBC Group
DBC Group is an established Irish\-owned B2B company supplying businesses and organisations throughout Ireland.
Our solutions include ID card printing, identity products, access control credentials, visitor management, lanyards and accessories, labelling, binding, laminating, shredding and specialist print\-finishing solutions.
We're developing a Digital First sales model, combining strong personal customer relationships with CRM, customer data, digital marketing and online sales.
This role will be an important part of that development.
The Person
We're looking for someone who takes genuine ownership of their customers.
You should be someone who:
- Picks up the phone
- Asks good questions
- Gets to know customers properly
- Follows things through
- Notices opportunities
- Is comfortable asking for the order
- Understands that good customer service and good selling go together
Pay: From €40,000\.00 per year
Benefits:
- Bike to work scheme
- On\-site parking
- How many years of B2B sales experience do you have, and in 1–2 sentences, give one example of a customer sales challenge you successfully overcame?
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