Housekeeping Manager
Job Overview
We are seeking a dedicated and experienced Head Housekeeper to lead our housekeeping team in maintaining the highest standards of cleanliness and organisation within our establishment. The ideal candidate will possess a strong background in hospitality and hotel management, ensuring that all guest areas are impeccably presented and that our team operates efficiently. This role requires a proactive leader who is committed to delivering exceptional service and fostering a positive work environment.
This job would be across both of our sites (one in padiham and one in Darwen) so must be able to travel to both.
Duties
- Oversee the daily operations of the housekeeping department, ensuring all tasks are completed to the highest standards.
- Train, supervise, and motivate housekeeping staff, promoting teamwork and efficiency.
- Conduct regular inspections of guest rooms and public areas to ensure cleanliness and adherence to established standards.
- Manage inventory of cleaning supplies and equipment, placing orders as necessary to maintain adequate stock levels.
- Develop and implement cleaning schedules and procedures to optimise workflow.
- Address guest inquiries or concerns regarding housekeeping services promptly and professionally.
- Collaborate with other departments to ensure seamless service delivery across the hotel.
- Maintain records of staff performance, attendance, and training progress.
- Proven experience in a housekeeping role within the hospitality or hotel industry.
- Strong leadership skills with the ability to motivate and manage a diverse team.
- Excellent organisational skills with keen attention to detail.
- Effective communication skills, both verbal and written.
- Ability to work under pressure while maintaining high standards of service.
- Knowledge of cleaning products, techniques, and equipment used in the hospitality sector.
- A customer\-focused mindset with a commitment to enhancing guest satisfaction.
The role is 5 days out of 7 with weekend work and 6\.30am till 2pm.
Job Type: Full\-time
Pay: From £14\.00 per hour
Benefits:
- Employee discount
- On\-site parking
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