House Manager / House Host
Artist Residence Bristol is a relaxed, creative boutique hotel with a café, bar and social spaces at its heart. It’s a place where guests should feel immediately at ease — well looked after, welcome to linger, and confident that everything is quietly taken care of.
We’re looking for a House Manager / House Host who genuinely loves people and hospitality. Someone warm, organised and upbeat, with a great eye for detail and presentation, who enjoys being at the centre of a house and making sure everything — and everyone — feels just right.
This is a hands\-on, guest\-facing role for someone who brings positive energy to a space and takes real pride in looking after both guests and the building.
The Role
- Being a welcoming, visible presence in the house throughout the day
- Looking after hotel guests from arrival to departure, ensuring they feel genuinely well cared for
- Supporting check\-ins and check\-outs, and ensuring guests are charged correctly
- Making and serving coffee and drinks in the café / bar / public spaces
- Creating and maintaining a warm, relaxed and inviting atmosphere in the house
- Overseeing presentation across public areas and bedrooms
- Carrying out room checks to ensure standards are met
- Organising and coordinating housekeeping day to day
- Being the go\-to person for guest questions, requests and small issues
- Taking pride in keeping the house calm, organised and running smoothly
- Answering the phone, taking reservations and assisting with guest queries
- Are a natural host who loves looking after people
- Enjoy working in a hotel, guesthouse or similar hospitality environment
- Are confident with guests, calm under pressure and always friendly
- Have a great eye for detail, cleanliness and presentation
- Enjoy making great coffee and being part of the daily rhythm of a house
- Are organised, reliable and happy taking responsibility
- Bring positive energy to a space and always greet guests with a smile
- You’ve worked in a boutique hotel or small hospitality business
- You enjoy creating a sense of calm, comfort and ambience
- You like being the person guests remember and talk about positively
- Competitive pay, based on experience plus share of service
- Discounts on food, drink and hotel stays across all Artist Residence locations
- The opportunity to grow, learn and develop within an independent business
- Being part of a passionate, friendly team that cares deeply about great hospitality
Pay: £32,000\.00\-£34,000\.00 per year
Application question(s):
- Where are you currently based, how far do you live from Artist Residence Bristol, and how would you travel to and from work?
- What attracted you to the House Manager / House Host role at Artist Residence Bristol?
- What does being a great host mean to you, and how do you help guests feel genuinely welcome from arrival to departure?
- How do you make sure a house or hotel feels well looked after day to day — from bedrooms to public spaces?
- This role involves room checks, organising housekeeping, handling check\-outs and charging guests correctly. How comfortable are you with this kind of responsibility and organisation?
- This is a guest\-facing role that sets the tone of the house. How do you bring positive energy to a space, even on busy or repetitive days?
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