Hotel Revenue and Front Office Manager - Barberstown Castle

About Barberstown Castle

Barberstown Castle is a historic, four\-star country house and 13th\-century castle located in the heart of Straffan, Co. Kildare. As a proud member of Ireland’s Blue Book, we pride ourselves on blending deep heritage with luxury service. Featuring individually designed historic bedrooms, award\-winning fine dining, and a thriving wedding and events trade, our mission is to deliver an experience of genuine Irish hospitality.

Role Overview

We are seeking a highly commercial, dynamic, and guest\-centric Revenue and Front of House Manager. This unique dual\-focus role bridges the gap between commercial strategy and frontline operational excellence. You will be responsible for driving property yield, occupancy, and room revenue while simultaneously leading our Front Office, Reception, and Night Porter teams to maintain exceptional luxury standards.

Key Responsibilities

Revenue Management \& Strategy

• Yield Optimization: Formulate and execute room pricing strategies across direct and third\-party channels to maximise Average Daily Rate (ADR) and Revenue Per Available Room (RevPAR).


• Data Analytics: Analyze booking trends, pace reports, and market demand to forecast revenue metrics accurately.


• System Management: Oversee and manage the property management system (PMS) and channel managers.


• Competitor Intelligence: Monitor and report on local competitor pricing, package offerings, and business levels.


• Collaboration: Meet regularly with the General Manager and Sales \& Marketing team to align promotions, corporate packages, and wedding blocks with revenue targets.

• Team Leadership: Recruit, train, and mentor the Reception, Reservations, and Night Porter teams.


• Guest Experience: Ensure a warm, professional, and efficient check\-in/check\-out process that reflects our four\-star standard.


• Operational Quality: Enforce hotel Standard Operating Procedures (SOPs), grooming policies, and service guidelines.


• Upselling Culture: Foster a target\-driven environment at the front desk, training staff to maximize walk\-ins, dining covers, and room upgrade revenue.


• Guest Relations: Act as a key point of escalation for guest feedback, ensuring quick, professional resolution of any service issues.

• Experience: Minimum of 3–5 years of senior hospitality management experience, ideally spanning both Front Office operations and revenue strategy in a luxury or boutique four/five\-star property.


• Technical Skills: Strong proficiency with hotel Property Management Systems, channel managers, and Central Reservation Systems. Experience in the following systems:

· ResDiary

· Booking.com

· Expedia

· DigiBreaks

· NetAffinity

· IMC – BlueBook Redemption

· OpenTable

· Microsoft – Outlook, Teams etc

• Analytical Mindset: Excellent analytical and financial forecasting skills, with a proven track record of growing room revenue.


• Communication: Exceptional interpersonal and communication skills to engage comfortably with both high\-profile guests and internal stakeholders.


• Flexibility: Willingness to work a flexible schedule that includes weekends, evenings, and holidays according to business needs.

• Competitive salary package (commensurate with experience)


• Employee discounts on hotel stays and dining


• On\-site parking


• Meal allowance during shifts


• Excellent career progression and professional training opportunities

• Company events


• Employee discount


• Food allowance


• On\-site parking

• English (required)

• Ireland (required)

This listing is from Indeed. View original listing ↗