Food and Beverage Assistant - Barberstown Castle Hotel

Barberstown Castle are currently seeking an experienced Full Time Food and Beverage assistants to join their team. The ideal candidates will be flexible and available to work both mid\-week and weekends and must have at least 2 years experience.

If you want to be part of a well established team and enjoy delivering excellent customer service, we want to hear from you.

Scope and General Purpose:

To help create a well\-run and efficient restaurant. To create a relaxed, friendly atmosphere with maximum efficiency on procedures, standards and customer service by supporting the supervisor and manager in the operation of the department.

To operate in accordance with all of the company’s policies and procedures, as stated in your terms and conditions of employment.

Principle Accountabilities:

1\. General

• To ensure that the restaurant and bar areas are fully set up before each shift and all mis\-en\-place is maintained.


• To ensure that all food \& drinks are served correctly, professionally and promptly in accordance with restaurant standards.


• To co\-operate with regard to cleaning schedules as requested by the restaurant/bar manager or supervisor.


• To ensure that dockets are written correctly and legibly, minimising errors to ensure effective communication with the kitchen.


• To be aware of and adhere to prevailing legislation in relation to the service of food and drink.


• To be completely familiar with all of the company’s products and services and sell them to guests as appropriate.


• To participate in company training programmes as required.

• To anticipate the needs of customers.


• To ensure that all guests are made welcome, receive excellent service and are encouraged to return.


• To deliver service consistently.


• To meet, greet and seat all customers in a prompt, friendly and professional manner, when required.


• To deal with any customer queries that may arise in a professional and efficient manner, making sure to notify the Restaurant/Bar Manager or Supervisor of any problems that have occurred.


• To ensure that all customer feedback is effectively communicated to the Restaurant Manager or Supervisor.


• To ensure that the restaurant environment is clean, tidy and pleasant at all times.

Job Type: Full\-time

Expected hours: No less than 30\.0 per week

Benefits:

• On\-site parking

• Straffan, County Kildare: reliably commute or plan to relocate before starting work (required)

• Food and Beverage Staff / Wait Staff: 2 years (required)

• English (required)

• Ireland (required)

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