GP Practice Administrator
Lansdowne Surgery
Cardiff
Part-time
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Overview
Birchgrove Surgery is seeking an organised, proactive GP Administrator to join our friendly administrative team. You will play a key role in supporting the smooth running of the practice byproviding essential administrative and clinical support to ensure the smooth day today running of the service. You will work closely with clinicians and colleagues, contributing to efficient patient care through accurate and timely administrative work.
If you are a team player with excellent attention to detail and a passion for supporting the delivery of patient care, we would love to hear from you.
Duties
- The post holder is responsible for delivering a wide range of administrative and clerical duties to support the multidisciplinary team within the practice. This includes processing clinical data, managing patient records, handling communications and correspondence, supporting referral pathways, and undertaking general administrative tasks. The role requires accuracy, confidentiality, excellent communication skills, and the ability to work flexibly within a busy primary care environment.
- Maintenance of patient registration details including: new patients; babies; moving out of practice area; deaths.
- Updating patient records with appropriate up to date information, including: scanning of documents; reading and coding medical mail; processing returned mail; updating childhood immunisations.
- Management and summarising of incoming patient records.
- Maintaining registers of patients with chronic illnesses. Ensuring patients are appropriately monitored by organising attendance at chronic disease clinics, or appointments with clinicians.
- Providing administrative support responding to patient emails and queries.
- Adhere to Health and Safety procedures as set out by the Practice.
- Undertake any other reasonable miscellaneous duties as requested by the Practice Manager or Doctors.
- Maintain strict confidentiality at all times in accordance with GDPR, practice policies, and information governance requirements.
- Previous office experience is essential; familiarity with healthcare or medical practice administration is highly desirable
- Proven administrative experience demonstrating organisational skills and attention to detail
- Experience using EMIS software or electronic health records systems is advantageous
- Strong communication skills, both written and verbal, with a professional approach to patient interaction
- Ability to prioritise tasks effectively in a busy environment
- Competence in handling confidential information discreetly and in accordance with GDPR regulations
Pay: £12\.71 per hour
Benefits:
- Free parking
- On\-site parking
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