General Manager
At Compass Ireland, the leading foodservice and hospitality provider across the island of Ireland, we are seeking a General Manager to join our talented team on a full\-time (40 hours) permanent basis, working Monday to Friday.
In this pivotal role, you will oversee catering, hospitality, and front of house operations at a corporate site. You will be responsible for the efficient and effective management of the overall contract, ensuring the delivery of exceptional foodservice, seamless workplace hospitality, and a premium front of house experience.
You will lead the development, training, and performance management of your team, while also driving commercial success in line with growth and retention targets. Building and maintaining a strong, collaborative client relationship is central to the role, ensuring expectations are consistently exceeded across all service lines.
Key Responsibilities:
- Oversee daily catering and hospitality operations, ensuring consistent, high\-quality service delivery in a busy leisure\-focused environment
- Ensure full compliance with Compass policies, health \& safety regulations, and food hygiene standards
- Drive financial performance through effective budgeting, forecasting, and profit \& loss (P\&L) management
- Manage and control costs across labour, food, waste, and overheads
- Develop staffing plans that reflect seasonal fluctuations and peak trading periods
- Lead, coach, and develop your team, supporting performance, engagement, and progression
- Foster a positive team culture focused on collaboration, accountability, and customer experience
- Build strong, proactive relationships with the client, ensuring expectations are consistently exceeded
- Deliver exceptional customer service, responding quickly to feedback and resolving issues effectively
- Support innovation in food offerings and service delivery, enhancing the overall visitor experience
- Lead change initiatives and continuous improvement projects aligned with the site’s growth
- Act as a Compass brand ambassador at all times
- Proven leadership experience in foodservice or hospitality management.
- Strong commercial awareness with solid budgeting and P\&L management skills.
- Passionate about quality, service, and continuous improvement.
- Comfortable managing high\-volume, seasonal business demands
- Skilled in building client relationships and leading high\-performing teams.
- Confident communicator with strong organisational and problem\-solving skills.
- Proficient in Microsoft Office and adaptable in a fast\-paced, client\-focused environment.
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Job Reference: com/2309/93324001/52835330/ROI \#Republic of Ireland
Compass Group UK\&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive \- because diversity is our strength!
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