Front of House Supervisor

We are looking for a confident, hands on Front of House Supervisor to help lead service within The Loft Restaurant, one of the busiest and most loved hospitality spaces in the region.

This is not a corporate chain environment. It is a fast paced, people first role inside a growing independent family business where standards, atmosphere and customer experience matter.

You will support the Front of House Manager in the day to day running of the restaurant, leading the team from the floor, setting the pace for service and helping create an environment that feels warm, organised and genuinely welcoming.

This is an opportunity for someone who loves hospitality, enjoys leading people and takes pride in creating brilliant customer experiences.

About Us

Hollybush is one of the UK’s largest independent garden centres, family owned since 1982\. Across twenty acres we bring together plants, home and lifestyle retail, pets and aquatics, hospitality, soft play and seasonal experiences.

The Loft Restaurant sits at the heart of the customer experience. It is a relaxed, modern garden restaurant focused on fresh, comforting food, strong service and creating moments customers return for year after year.

The Role

You will:

• Support the Front of House Manager in the day to day operation of The Loft


• Lead shifts and deputise in the manager’s absence


• Motivate and support the front of house team during busy service periods


• Deliver exceptional customer service and role model high standards


• Help manage staffing levels, rotas and team productivity


• Support training, coaching and development across the team


• Maintain excellent food hygiene, health \& safety and presentation standards


• Work closely with kitchen and management teams to ensure smooth service


• Help drive sales, customer satisfaction and repeat visits


• Lead from the front in a busy, hands on hospitality environment

What We’re Looking For

We are looking for someone with energy, warmth and strong operational instincts.

You should have:

• Previous hospitality or restaurant supervisory experience


• Strong communication and leadership skills


• The ability to stay calm and organised under pressure


• A genuine passion for customer service


• A hands on approach and strong work ethic


• Experience motivating and supporting teams


• Great time management and attention to detail


• High personal standards and pride in presentation

Desirable but not essential:

• Food hygiene qualification


• Experience in a fast paced café or restaurant environment


• Confidence with basic IT systems and rotas


• Experience working within structured hospitality operations

Why Join Hollybush?

• Work within a growing independent family business


• Be part of a supportive and ambitious hospitality team


• Opportunity for progression and development


• Staff discount across the garden centre


• A varied role where no two days are the same


• Work in a beautiful environment with loyal customers and strong community feel

We are looking for people who care about hospitality, care about people and want to help create experiences that feel thoughtful, calm and genuinely welcoming.

If that sounds like you, we would love to hear from you.

Pay: £13\.00\-£13\.25 per hour

Benefits:

• Company pension


• Cycle to work scheme


• Discounted or free food


• Employee discount


• Free parking


• On\-site parking


• Sick pay


• Store discount

Work Location: In person

This listing is from indeed. View original listing ↗