Ergonomic Assessor & Installation Engineer

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About The Company – Who We Are

Remtek Systems Limited is a one\-stop\-shop supplier of disabled student allowance computer equipment and software, assistive technology training, and ergonomic working solutions. With over 50 years of experience, Remtek remains constantly aware of customers' requirements and flexible to their varying needs.

The company's focus on disabled computer users allows them to provide exceptional service and constantly improve their offerings. All staff receive training in both assistive technology and disability awareness to better serve their customer base.

Summary of Role:

We are looking for a knowledgeable and client\-focused Ergonomics Assessor \& Installation Engineer to join our team. This role involves evaluating workspaces, identifying ergonomic risks, and recommending tailored solutions to enhance comfort, well\-being, and productivity.

You will conduct thorough assessments, provide expert advice, and support clients in creating healthier and more efficient work environments. While equipment setup and adjustments are part of the role, the primary focus is on delivering ergonomic expertise and personalised guidance.

Essential Qualities and Qualifications:

• Ergonomic Expertise: The Ability to conduct detailed assessments of workspaces and recommend practical, tailored ergonomic solutions is preferred but not essential.


• Customer\-Centric Approach: Strong listening skills and empathetic communication to ensure clients' needs and concerns are fully understood and addressed.


• Technical Proficiency: Experience in setting up and adjusting workplace furniture or equipment, with a strong understanding of ergonomic principles, tools, and safety best practices.


• Problem\-Solving Ability: Capable of identifying workspace issues and developing innovative, functional solutions to improve comfort and productivity.


• Attention to Detail: High level of precision in both assessing ergonomic needs and installing furniture according to specifications.


• Physical Requirements: Ability to safely lift, move, and adjust workplace furniture and ergonomic equipment as needed, following proper handling techniques.


• Strong Communication Skills: Excellent verbal and written communication to explain ergonomic concepts clearly and provide expert guidance.


• Professionalism and Approachability: Friendly, approachable demeanour, ensuring clients feel comfortable throughout the process.


• Time Management: Ability to efficiently manage multiple tasks, assessments, and installations while meeting deadlines.


• Team Collaboration: Willingness to work with colleagues to complete projects and share knowledge and best practices.


• Valid driver's license: No more than 3 points is desirable.


• Flexibility: Willingness to work flexible hours and occasional weekends to meet project deadlines.


• Background Check: This role requires a successful DBS check (Disclosure and Barring Service) as part of our commitment to maintaining a safe and secure environment for our clients.

Ergonomic Assessments:

• Conduct thorough assessments of client workspaces, identifying ergonomic risks and recommending solutions such as chairs, desks, and other equipment. Provide guidance on ergonomic best practices and demonstrate products for client evaluation.

• Listen to clients' concerns, understand their specific ergonomic needs, and offer expert advice.


• Maintain a friendly, professional demeanour to ensure clients feel comfortable discussing personal discomforts or issues which may be sensitive in nature.

• Assemble and install a bespoke workstation which may include a chair, desk, laptop stand, computer peripherals and any other necessary equipment and familiarise the client with the equipment to ensure the suitability of the items being delivered.

• Evaluate the layout and functionality of client workspaces, ensuring that furniture is arranged for maximum ergonomics, aesthetics, and productivity.

• Select and maintain tools and equipment necessary for furniture installation and ergonomic assessments.

• Keep accurate records of assessments, installations, inventory, and client specifications. Generate before\-and\-after reports and document improvements.

• Provide exceptional customer service throughout the process, addressing any concerns or special requests clients may have.

• Work closely with fellow installation engineers, project managers, and designers to deliver projects efficiently and on time.

• Living Wage Employer


• 28 Days Annual Leave


• Birthday Day Off


• Private Health Care Scheme


• Employee Recognition Awards


• Casual Fridays


• Company Events


• Career Progression


• Overtime / Hybrid Availability

Benefits:

• Bereavement leave


• Company events


• Company pension


• Private medical insurance

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