Ecommerce Assistant

Location: Head Office, Rugby

About the job

Ridgeline is a growing outdoor clothing brand, producing durable, functional gear designed for real\-world use. With a strong presence across both consumer and trade channels, we’re looking for an Ecommerce Assistant to support the day\-to\-day running of our UK website and assist with maintenance of our Europe and Australia websites.

Reporting into the E\-commerce Manager \& Working closely with the IT/Website Manager, you’ll support onsite campaigns, product merchandising, and general website operations across multiple markets. This is a great opportunity for someone looking to develop their ecommerce career within a fast\-paced and growing business.

Key Responsibilities

As part of the ecommerce team, you will support the delivery and coordination of key trading periods \& web updates:

Site Management \& Merchandising

• Support product uploads and manage products across all websites


• Build and update collections, categories, and landing pages


• Maintain key trading pages in line with campaign activity


• Support regular merchandising updates based on stock priorities and best sellers


• Ensure all website content is accurate, consistent, and on brand

• Assist with setting up onsite promotions, sales, and product launches


• Schedule and implement website updates in line with campaign plans


• QA website changes to ensure accuracy and a smooth customer experience


• Support onsite content updates aligned with marketing campaigns and social activity

• Assist with creating and manage new season product listings


• Support product categorisation, navigation, and onsite search updates


• Monitor product availability, pricing accuracy, and product information across websites


• Assist with pricing and promotional updates across multiple markets and sales channels

• Monitor the website for issues and escalate where necessary


• Identify and fix broken links, including managing 404 errors and implementing 301 redirects


• Assist with maintaining overall site health using tools such as Google Search Console


• Support Google Merchant Centre management and product feed maintenance

• Assist with replicating site updates across regions, ensuring consistency


• Support regional updates including pricing, messaging, and campaign timing


• Help ensure consistency across all websites

• Work closely with Marketing to upload and maintain blog content for SEO\-focused content (e.g. blogs, landing pages)


• Support onsite execution of marketing campaigns and promotional activity


• Assist with ecommerce automation workflows where required

Essential

• Some experience in an ecommerce, digital, or retail environment


• Strong attention to detail and organisation skills


• Ability to manage multiple tasks in a fast\-paced environment


• Positive attitude with a willingness to learn

• Understanding of ecommerce best practices and customer experience


• Experience using CMS platforms such as Shopify or Big commerce


• Familiarity with tools such as Google Analytics, Search Console, or Merchant Centre


• Interest in ecommerce trading and online merchandising

• Competitive Salary from £27,000


• Discretionary company bonus scheme.


• Opportunity to develop within a growing outdoor brand.


• Varied role with exposure to all aspects of executing the ecommerce strategy.


• Your Birthday as a day off.


• Generous staff discount scheme.


• Company Pension Scheme.

Benefits:

• Casual dress


• Company events


• Company pension


• Employee discount


• Free parking


• On\-site parking

• Ecommerce/ Website: 1 year (preferred)

• United Kingdom (required)

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