Donor Care Advisor

Here at Human Appeal we have an exciting opportunity for a Donor Care Advisorto join our team based in Cheadle, Greater Manchester.You will join us as casual contract on a temporary basis. In return, you will receive a competitive salary of £12\.71per hour depending on experience.

Human Appeal is a faith\-based charity that aims to abolish poverty by providing humanitarian aid, sustainable development programs and championing advocacy for our beneficiaries worldwide.

As Donor Care Advisor, the successful candidate will play an integral role in maintaining the relationship with Human Appeal's new and existing donors. Ensuring clear communication is provided when updating them on how their donation has been spent through explanation of Human Appeal's local and international projects and courteously endorsing their continued contribution.

We are ideally looking to appoint somebody immediately to this role.

Key duties and responsibilities of the Donor Care Advisor:

Successfully:

• Receive feedback from donors


• Provide good customer service


• Increase donor donations


• Retain donors who may be thinking of moving to another Charity


• Pass on calls to the appropriate departments for enquiries

What were looking for in our Donor Care Advisor:

• Education: 5 GCSEs C or above


• No experience required


• Skills: MS Office Suite


• Languages: Fluent English, other languages are a bonus


• Passionate and knowledgeable about the international development sector

This would be an ideal role for an experienced Donor Care Advisorlooking to make a difference in a rewarding role within the Charity Sector!

We are looking to appoint this role ASAP and will be reviewing applications on a rolling basis so for the best chance of success please click apply today to become ourDonor Care Advisorwe would love to hear from you.

*Disclaimer: Please be aware that due to the anticipated quantity of response, we will only be contacting candidates who are shortlisted to interview stage. If you have not been contacted within 4 weeks of your application, please assume that unfortunately you have been unsuccessful this time.*

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A Little Bit about Human Appeal…

We have a high staff satisfaction rating of 4\.5 out of 5 on Glassdoor! Heres why:

What our CEO Says:

*We are faith\-based but not faith\-specific. We have faith in all of humanity and believe we can achieve great things when we work together. So, come and be part of a dynamic global charity where we celebrate our differences, as well as our common humanity*

Dr Mohamed Ashmawey

What our Staff Say:

*At Human Appeal, each one of us has the opportunity to influence others. If you are prepared to challenge yourself there are no limits, so come and make it happen!*

Simon, Systems and Reporting Manager

*I have been working at Human Appeal for many years! I believe in the cause we are working for. I believe in the charity sector and I believe in the reward we get for helping our fellow human beings in desperate need*

Insaf, Finance Lead

*Working as a fundraiser, every day is different. It can be challenging, but when youre working tirelessly and raising funds to help those in need, its an amazing feeling*

Adnan, Fundraising Coordinator

*I saw an opportunity to assist in helping people across the world with the excellent work Human Appeal carries out. I enjoy working with so many talented people in a fast\-moving environment*

Steve, Procurement Manager

Our Greatest Achievements Include:

• Safeguarding bright futures for more than 22,000 vulnerable orphans in 9 countries. Our one\-to\-one sponsorship programme has a built\-in school attendance requirement while covering the cost of food, housing, medical care, and learning materials.


• Pioneering technologically innovative infrastructure projects in Pakistan, like designing and building a 25\-km embankment on the Chenab River in Pakistan. Protecting an entire community from being washed away, the embankment has held back the floods each year, including Pakistans worst flooding in a decade during its last monsoon season.


• Protecting the health of mothers and their children in war\-torn Syria by running the only free maternity hospital in Idlib, Syria. By offering free medical care to vulnerable mothers and children, our staff at Al Imaan Hospital providing life\-saving care to 100,000 patients every year.


• Quenching the thirst for the 2 million residents of the Gaza Strip by working with UNOCHA to purify Gazas water network. And now, our newest project involves building a large\-scale desalination plant to provide daily access to clean water for 60,000 people across Gaza.


• Recovering lost livelihoods for vulnerable farmers in Gaza by planting 80,000 olive trees since 1991\. The farming project provides each farmer with 30\-40 prime olive trees so they can establish a vibrant, sustainable crop that yields not just food but income for generations.


• Restoring safe and secure residential spaces in Syria, like the construction of a new town with 1,000 newly constructed homes in Al Zahoor.

COME AND JOIN THE FAMILY click apply today!

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