Domestic Helpdesk Operator

We are looking to recruit a hardworking, enthusiastic individual to join our Domestic Services Team located at Royal Oldham Hospital

We are recruiting for 15hrs (Monday \- Friday \- 17\.00 \- 20:00\)

The successful post holder will be part of a team working within our Estates \& Facilities department, offering a high quality, flexible and customer focused service. The Domestic Services Helpdesk Operator is an important member of the team who helps provide a range of duties across the hospital in a professional manner.

Your main duties will be to operate the Trust wide Domestic Helpdesk,

You will also be required to provide secretarial service to Domestic Operations Managers including undertaking all general clerical duties within the department, including word processing of correspondence, reports, forms etc.

Ensure all staff are invited to attend mandatory training, keeping records, and formulating databases/spreadsheets using Microsoft Access/Excel

Dealing with telephone enquiries from internal staff, outside agencies and members of the public.

If you are interested in working for a Trust who believes in investing in their staff and you are passionate about delivering high quality service, we would love to meet you.

We take great pride in our staff and we believe that investing in 'You' is key in our ability to deliver high quality service. Here at the Northern Care Alliance, we have a strong focus on quality right across the organization and we are looking for an Domestic Services helpdesk Operator who wants to fulfil our vision of delivering first class care driven by our values:

Annual personal development review to support career aspirations. A number of NHS discounts across retail, leisure and travel.

A motivating workplace environment

Generous holiday entitlements and pension benefits

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values \- care , appreciate and inspire – to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work\-life balance.

Learn more about us in our Candidate Information Pack.

o read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

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