Diamond & Jewellery Sales Consultant – Bespoke Engagement Rings

Bespoke Jewellery Sales Advisor

The Role at Flawless Fine Jewellery

• Developing an in\-depth knowledge of the products, the bespoke process, our brand and convey this with enthusiasm to customers


• Meeting customers for face\-to\-face consultations at our Manchester, King Street office


• Responding to customers via e\-mail, phone, LiveChat to ascertain and advise on their requirements


• Assisting customers through our bespoke design service


• Preparing and sending quotations for bespoke engagement rings, wedding rings and jewellery


• Helping with the selection of diamonds and gemstones to fulfill client orders


• Communicating with our CAD designer about specific customer requests for their bespoke order


• Following up with customers after their purchase for after\-care issues and to request reviews


• Maintaining excellent presentation of the jewellery and showroom.

What we’re looking for is someone who…

• Has 2 years or more of bespoke engagement ring and jewellery sales experience


• Enjoys communication and human interaction


• Has passion for sales


• Has a passion for jewellery and gemstones


• Preferably has some Gemological qualification (though not required)


• Has an ability to quickly build trust and rapport with clients and our team members


• Is commitment to driving client loyalty through great customer service


• Has excellent written and verbal communication skills


• Has strong administration skills with good attention to detail and accuracy


• Is capable of multi\-tasking with ability to prioritise workload according to business needs


• Has the ability to think on your feet work under pressure and to deadlines


• Is tech savvy


• Able to work as part of a team but also to work under own initiative


• Is well presented and dressed

Job Type:

Full\-time: Please send your CV along with a cover letter outlining why you would be a good fit for us.

Work remotely

• No

Job Types: Full\-time, Permanent

Pay: £25,000\.00\-£32,000\.00 per year

Benefits:

• Employee discount

Ability to commute/relocate:

• Edinburgh, City of Edinburgh: reliably commute or plan to relocate before starting work (preferred)

Experience:

• bespoke jewellery sales: 2 years (preferred)

Language:

• English (required)

Work Location: In person

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