Deputy Manager

Deputy Manager – The Ferns Care Home, Shrewsbury

Please note: we are unable to offer sponsorship for this role.

Hours – 40\.00 hours per week, with some weekend work when required.

Salary \- £16\.00 per hour

Are you a compassionate and experienced care professional ready to take the next step into care home leadership? The Ferns Care Home in Shrewsbury is looking for a reliable and caring Deputy Manager to join our supportive team.

The Ferns Care Home is part of PH Care Group, a family\-operated organisation committed to delivering high\-quality, person\-centred care. In this role, you will support the Registered Manager, lead and support colleagues, and make a meaningful difference to residents’ daily lives by promoting dignity, comfort, choice and independence.

If you are confident supporting others, passionate about excellent care, and looking for a role where you can grow and feel valued, we would love to hear from you.

About the Role

As a Deputy Manager, you will remain a hands\-on member of the care team. You will support colleagues, coordinate care, maintain medication and care standards, review records, complete delegated management tasks and escalate risks when needed. You may also be the person in charge during a shift and may be required to take part in weekend on\-call duties.

Key Responsibilities

• Support the Registered Manager, overseeing daily operations and ensuring compliance with CQC standards and PH Care Group Policies.


• Provide leadership and supervision for staff by setting clear standards, allocating work, monitoring completion, challenging poor practice and recognising effective performance.


• Maintain safe rotas, arranging cover where necessary.


• Work with Head Office and the Registered Manager to ensure safer recruitment and onboarding.


• Undertake investigations, returns to work, capability and performance management meetings.


• Undertake pre\-admission assessments, ensuring compatibility with the home.


• Ensure quality and accuracy of all care plans and risk assessments including completion and dissemination of reviews and updates as appropriate.


• Support residents with activities of daily living, encourage independence, choice, and wellbeing.


• Arrange and coordinate medical appointments, including GP visits, hospital appointments and other healthcare services.


• Communicate clearly with residents, relatives, colleagues and healthcare professionals, including leading handovers and producing factual records and statements.


• Support, supervise and guide care team colleagues, giving clear feedback and addressing unsafe practice appropriately.


• Maintain accurate documentation and use electronic systems in line with care home policies and regulatory standards.


• Follow safeguarding, infection control, health and safety and care governance procedures at all times.

We are looking for someone who is caring, confident and reliable, with the ability to support residents and colleagues in a busy care home environment.

• Minimum 12 months’ experience in adult social care or nursing care, supporting older people.


• Level 3 Diploma or above in Adult Care, Health and Social Care, or an equivalent relevant qualification.


• Applicants must be aged 18 or over due to the leadership, medication and operational responsibilities of the role.


• A compassionate, respectful and person\-centred approach to care.


• Confidence to lead a shift, support colleagues and respond appropriately to changing priorities.

At The Ferns, you will be part of a supportive team within PH Care Group, a family\-operated organisation that invests in its homes, residents and employees.

• A supportive management structure, including regular support from Operations, Training and senior leadership teams.


• Career progression and professional development opportunities.


• Comprehensive induction and ongoing training, including online and classroom\-based learning.


• Employee reward and recognition schemes, including Employee of the Month and Family Choice Award.


• Access to the Health Assured Employee Assistance Programme, including confidential support, counselling, legal information, wellbeing resources and a 24/7 helpline.


• Uniform provided.


• A fully digital care environment to support efficient working and give you more time with residents.


• A workplace committed to continuous improvement and reinvestment in its care homes.

Our training programme will support you to feel confident in your role as a Deputy Manager and develop useful skills for both work and everyday life.

As part of our standard induction programme, employees are invited to complete training such as:

• Basic fire awareness training, including the use of firefighting equipment.


• Fire warden training.


• Dementia awareness training.


• Choking first aid training.


• Basic first aid training.


• Additional training that can support you both at work and at home.

• If you are passionate about delivering excellent care and ready to take the next step in your care leadership career, we would love to hear from you.

Expected hours: 40\.0 per week

Benefits:

• Company pension


• Health \& wellbeing programme


• On\-site parking

• Sponsorship is not available for this position. Do you require sponsorship?

• deputy management: 1 year (preferred)

• United Kingdom (required)

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