Customer Service Manager/ property manager/ manager

Customer Service Manager duties and responsibilities

The responsibilities and duties of a Customer Service Manager may differ slightly but their main

duties a n d responsibilities m a y include:

• Overseeing the customer services teams


• Training and managing Customer Service Assistants and Representatives


• On\-boarding and training new employees


• Setting customer satisfaction targets and working with the team to meet targets

• Interacting with customers daily by answering their questions and directing them to the

• Creating customer loyalty programs to increase revenue and improve client retention


• Establishing customer service policies and procedures


• Staying updated on developments in the customer services field

Pay: £32,000\.00\-£42,000\.00 per year

Benefits:

• Company pension

This listing is from indeed. View original listing ↗