Cluster Revenue Manager

Cluster Revenue Manager – Resorts

BGAM Hospitality

Location: Remote / Hybrid (UK portfolio travel as required)

About the Role

We are seeking a highly commercial and analytical Cluster Revenue Manager – Resorts to lead revenue strategy across a portfolio of multi\-dimensional resort hotels.

This is not a rooms\-only role.

You will be responsible for driving total revenue performance across:

• Rooms (occupancy, ADR, RevPAR)


• Golf (green fees, memberships, societies)


• Leisure \& Spa


• Food \& Beverage


• Meetings \& Events

Working closely with General Managers and the Group Director of Revenue, you will implement dynamic, data\-led strategies that maximise profit, market share, and asset value.

Key Responsibilities

Total Revenue Strategy

• Develop and execute integrated revenue strategies across multiple resort properties


• Drive performance across all revenue streams, not just rooms


• Align pricing and commercial strategy with demand patterns, seasonality, and local market conditions

Pricing, Distribution \& Inventory

• Manage daily rate strategy and inventory controls across all channels


• Optimise channel mix with clear focus on:

. Direct bookings and value\-add strategies

. Controlled OTA contribution

. Corporate, leisure, and group segments

• Ensure rate parity and distribution efficiency across all platforms

.Resort\-Specific Revenue Optimisation

• Support pricing strategies for:

. Golf memberships and society business

. Spa and leisure utilisation

. Meetings, events, and function space

• Identify opportunities to package and upsell across departments to drive total spend per guest

Forecasting \& Reporting

• Produce accurate weekly and monthly forecasts, budgets, and pace analysis


• Lead revenue meetings with clear, actionable insights


• Track and drive performance against key metrics:

. RevPAR, ADR, Occupancy

. TRevPAR and total revenue flow\-through

• Provide clear recommendations to improve performance, not just report on it

Collaboration \& Leadership

• Work closely with Sales, Marketing, and Operations teams to ensure alignment


• Support General Managers in understanding and executing revenue strategy


• Act as the commercial lead across the portfolio, challenging assumptions and driving accountability

Systems \& Data Integrity

• Ensure accuracy and optimisation of all revenue systems (RMS, PMS, CRS, channel managers)


• Maintain clean, reliable data to support decision\-making


• Continuously review and improve processes and reporting

What We’re Looking For

• Proven experience in hotel revenue management, ideally across multiple properties


• Strong understanding of resort or full\-service hotel operations


• Demonstrable track record of improving RevPAR, ADR, and total revenue performance


• Highly analytical with the ability to turn data into clear, commercial action


• Experience with revenue systems, Excel, and distribution platforms


• Strong stakeholder management skills with the confidence to challenge and influence

Desirable

• Experience with golf, spa, or membership\-based revenue streams


• Experience working with major brands (e.g. Marriott International, IHG Hotels \& Resorts, Accor)


• Familiarity with branded systems and reporting tools


• Experience in a cluster or regional role

What You’ll Bring

• A commercial mindset first, analytical second


• The ability to manage complexity across multiple revenue streams


• Confidence to challenge underperformance and drive change


• Strong attention to detail with a focus on execution


• Pace, ownership, and accountability

What We Offer

• Competitive salary


• Opportunity to shape revenue strategy across a growing resort portfolio


• Exposure to complex, high\-value assets


• Career progression within a fast\-growing hotel management company


• Supportive but performance\-driven environment

Apply Now

If you are a commercially focused revenue leader ready to move beyond rooms revenue and take ownership of total resort performance, we want to hear from you.

INDHEADOFFICE

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