Clinical Nurse Manager II, Day Ward - UPMC Sports Surgery Clinic
Clinical Nurse Manager II, Day Ward \- UPMC Sports Surgery Clinic
Location: Sports Surgery Clinic
Job type: Permanent
Overview of role:
Working with the Theatre Manager, the CNM2 will lead by example ensuring that proactive, patient centred care is delivered to a consistently high standard, following policies and guidelines. The CNM2 will be responsible for the efficiency of the Day Ward leading and developing team members whilst monitoring quality standards The CNM2 will be required to possess a clear and understanding commitment to the ethos and philosophy of the Sports Surgery Clinic.
Primary Duties and Responsibilities:
Management Responsibility:
- Develop strategies and service goals for the Day Ward with the Theatre Manager and other Clinical Nurse Manager.
- Provide good professional leadership and vision, facilitate team building and planned care.
- Maintain a quality standard of service. Lead a proactive quality improvement and support accreditation.
- Develop a shared sense of commitment and participation amongst staff in change management in responding to the health needs of the patients.
- Ensure all staff members are proficient in the management of patient care.
- Audit current nursing practice and evaluate improvements in the quality of patient care including patient’s impression of the service.
- Support staff development.
- Plan duty rosters ensuring an adequate/even distribution of staff \[skill mix/skill grade].
- Communicate with the Theatre Manager and other Clinical Nurse Manager on all matters in relation to the Day Ward.
- Liaise with Nursing Administration regarding staffing levels and the booking for Bank Nurses if required.
- Advocate and maintain open communication with Senior Nurse Management and the Multi\-disciplinary team on clinical and professional issues and ensure that prescribed care is delivered in accordance with agreed protocols.
- Develop good working relationships to promote seamless care.
- Liaise with members of the Multi\-disciplinary team as part of the contribution to promote improved patient management and liaise openly with other non\-clinical support staff and monitor the service provided.
- Act as a patient advocate through communication, negotiation and representation of the patient’s values and decisions in collaboration with other professionals and community resource providers.
- Promote a courteous and helpful attitude to colleagues, staff, relatives and visitors.
- Assist the Director of Nursing with investigations related to complaints – ensuring the SSC complaints procedure is followed.
- Provide planned individualised holistic care for patients and ensure efficient planning/liaison with interdisciplinary teams.
- Assess, plan, implement, evaluate and document the care of patients within the unit.
- Demonstrate advanced specialist knowledge and provide clinical leadership in patient care.
- Participate in the development, formulation and evaluation of guidelines, policies and procedures thus ensuring adherence to delivering a quality service.
- Exercise high levels of judgement, discretion and decision making.
- Educate all nursing and allied staff, including orientation of new staff to the speciality to develop excellent work practices. To provide mentorship and educational programme for those within the speciality.
- To ensure that all team members have undertaken mandatory training, reporting any non\-compliance to Nursing Administration.
- Promote self\-care and wellness through patient education, health promotion and training, communication with relatives and significant others in order that the patient will have an understanding of their condition thereby increasing their compliance with treatment and advice.
- To work with the Theatre Manager in ensuring all staff annual appraisals are carried out.
- Be prepared to undertake further training to enhance knowledge and skills within the specialty
- Have at least five years post\-registration nursing experience (full\-time or equivalent hours part\-time) in an acute hospital setting with a minimum of three years recent nursing experience (full\-time or equivalent hours part\-time) in a relevant area.
- Hold a management qualification be in pursuit of same or willing to undertake one
- Previous management experience would be an advantage.
- Possess well\-developed leadership, interpersonal and organisational skills.
- Computer skills.
- Orthopaedic experience.
Equal Opportunity Statement and Benefits
UPMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
At UPMC we provide a total rewards program that is not only market competitive, but fair and provides growth opportunities for all our colleagues.
Benefits – Fully paid maternity and paternity leave for new parents. Competitive Pension Plan.
Performance and Recognition – Rewards for performance that supports the goals and mission of UPMC through our annual ACES programme.
Development and Career Opportunities – Opportunities for each employee to reach their career goals through continued learning and/or advancement.
About UPMC
UPMC is a renowned multinational academic medical centre committed to delivering people\-focused care that’s close to home. Headquartered in Pittsburgh and affiliated with the University of Pittsburgh Schools of the Health Sciences, UPMC shapes the future of health through clinical and technological innovation, research and education. UPMC expands its expertise globally, bringing world\-class care across continents through its UPMC International division — an owned and operated network of hospitals and ambulatory care centres in Italy, Ireland and Croatia. UPMC International brings new access to the signature specialty services of UPMC Hillman Cancer Centre, UPMC Sports Medicine and others to more people in more places around the world.
In Ireland UPMC has provided high\-quality healthcare in the South East since 2006\. UPMC’s operations in Ireland now include UPMC Whitfield Hospital in Waterford, UPMC Sports Surgery Clinic in Dublin, UPMC Kildare Hospital in Clane, and UPMC Aut Even Hospital in Kilkenny. Outpatient care is available at the UPMC Carlow Outreach Centre, UPMC Hillman Cancer Centre radiotherapy locations in Waterford and Cork, UPMC The 4th Practice in Mallow, and across UPMC Sports Medicine Clinics in Dublin, Waterford, Limerick, Tipperary, Cork, and Mayo. UPMC has also established a nationwide Concussion Network. UPMC's Global Technology Operation Centre is based in Kilkenny.
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