Clinical Administrator (Maternity Cover)
Are you an organised, proactive administrator who thrives in a fast\-paced environment? Do you want your work to genuinely impact people’s lives?
We’re looking for a Clinical Administrator to join our supportive and dedicated Clinical Administration Team. This is a fantastic opportunity to play a vital role in ensuring patients receive outstanding care through seamless, high\-quality administration.
About the Role
As a Clinical Administrator, you’ll be at the heart of our service—keeping everything running smoothly behind the scenes while supporting clinical teams and ensuring patients receive the best possible experience.
You’ll be responsible for delivering an efficient, accurate and compassionate administrative service, supporting the coordination of patient care across multiple teams.
PLEASE NOTE: This is a 12 month fixed term position to cover maternity leave. Ideally starting September 2026\.
Key Responsibilities
- Coordinate and support Multi\-Disciplinary Team (MDT) meetings, including scheduling, preparing documents and taking accurate notes
- Process and manage patient referrals from internal and external sources
- Maintain and update patient records and data systems, ensuring accuracy and confidentiality
- Monitor shared inboxes and handle a range of administrative tasks such as filing, scanning and correspondence
- Ensure the timely flow of clinical information and assist with reporting requirements
- Prioritise workload to meet deadlines and maintain service standards for patient communication
- Support communication across teams, departments and external partners to ensure a smooth service
- Maintain and coordinate medical records and archiving systems
- Contribute to team development, sharing knowledge and supporting colleagues where needed
We’re looking for someone who is not just skilled, but also passionate about making a difference.
You will have:
- Experience working with databases or information systems
- Strong organisational skills and the ability to prioritise a busy workload
- Excellent communication skills—written and verbal
- High levels of accuracy and attention to detail
- Confidence using Microsoft Office, Outlook and Teams
- The ability to work both independently and as part of a team
- A proactive, problem\-solving mindset
- Experience in a healthcare setting or knowledge of medical terminology
- A relevant IT or administrative qualification
At St. Luke’s, we offer more than just a job – we offer a fulfilling career where you can truly make a difference. In addition to a supportive work environment, we provide opportunities for ongoing training and development, a competitive benefit package, and a chance to be part of a compassionate and dedicated team.
- A supportive, values\-led hospice environment where you’ll be encouraged to act as an ambassador for St Luke’s.
- Close working within a skilled multidisciplinary team across hospice and community services.
- Opportunities to contribute to service improvement, audit and research activity.
- Access to supervision, appraisal and continuing professional development.
Our Commitment to Equity, Diversity \& Inclusion (EDI):
The job\-holder can expect to work in a space that is free from barriers and attitudes that are free from prejudice: *We seek to employ, engage with, and care equally for all we encounter; striving to make our employment, volunteering, events and services free from barriers, and our attitudes free from prejudice, and treating everyone as a unique individual, providing the best experience that we can for each person.*
Our values embody our way of working, they are Caring, Respectful, and Pioneering. Working for St Luke’s offers a real opportunity to make a difference to local people.
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