Client Relationship Manager
PayStream Accounting Services Limited are looking to enhance our Sales Team and have an opening for a Client Relationship Manager who will be based in our Altrincham office.
The basic salary for this role is £30,000, plus commission. Expected OTE for this role is £45,000\. Hours of work are Monday – Friday, 09:00 – 17:30\.
Hybrid working on offer subject to training/probation.
To be successful in this role you will be someone who has strong sales experience and can develop relationships that deliver profitable business and enhance our already well\-established reputation with recruitment agencies. You will be building and maintaining relationships with new and existing clients.
The Role:
- To make a minimum of 30 outbound calls per day and a minimum of 2 hours talk time per day
- Generate referrals from existing PayStream clients by telephone, email, LinkedIn and face to face\-based activity
- Manage and grow a portfolio of warm clients, building on established relationships and maximise current opportunities and identify new ones
- Take ownership of ongoing account management, ensuring a consistently high level of customer service and client satisfaction
- Attend offsite client meetings and hospitality events to strengthen relationships and support business development
- To work to a strategy for new business development and account growth with the Key Account Director
- Profile existing accounts to understand any cross and upsell opportunities
- Develop understanding of client requirements to design and implement effective commercial strategies and key drivers that support business growth
- Monitor account performance, using insights and data to identify trends, inform strategy and drive continuous improvement
- Hardworking and approachable
- Self\-motivation and the ability to be motivated by targets
- Sales and customer service skills
- Strong communication skills
- Organised
- Has a passion for excellent client service
- Strong networking and relationship building skills
- Minimum grade C in Maths and English GCSE (or equivalent)
- Extensive B2B sales experience, ideally within a field sales role
- Track record of working towards sales KPI’s including calls
- Hands\-on experience with multiple sales techniques (including cold calls)
- Strong industry knowledge (payroll, umbrella or finance), or come from a recruitment background
- Professional qualification financial support with up to 6 days paid study leave for professional qualifications
- Training and personal development
- Clear objectives and paths for progression
- 24 days plus Bank Holidays which increase with length of service
- Plus your birthday off
- Great Place To Work Certified!
- Company social events, treats and rewards
- Casual dress everyday
- Long service awards
- Enhanced maternity/paternity benefits
- Access to mental health first aiders and a support service
- Free fresh fruit delivered twice a week
- Personal accident cover
- Being part of an amazing culture within a company that have Investors In People Gold
PayStream Accounting Services Ltd is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Job Types: Full\-time, Permanent
Pay: £30,000\.00\-£45,000\.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Work from home
- Altrincham WA14 4RW: reliably commute or plan to relocate before starting work (required)
- B2B sales: 1 year (required)
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