Change & Adoption Lead

Join Our Team as a Change & Adoption Lead!

Transforming Retail Media for a Bright Future

Are you ready to lead transformative change in the retail media landscape? Our client, a renowned organization, is on the lookout for a talented Change & Adoption Lead to drive a pivotal retail media transformation programme. This is your chance to make a meaningful impact!

Role Overview
As the Change & Adoption Lead, you will be at the forefront of a major transformation, ensuring organizational readiness and stakeholder engagement across a multifaceted programme involving process, technology, data, and operating model changes. You'll work closely with leadership and cross-functional teams to set the stage for success and facilitate the adoption of innovative outcomes.

Key Responsibilities

• Develop and manage the change and adoption strategy tailored to the programme's unique needs.


• Conduct thorough organizational readiness and change impact assessments.


• Craft and implement effective stakeholder engagement and communications plans.


• Identify potential change risks, dependencies, and challenges related to adoption.


• Define training and capability requirements to empower teams.


• Facilitate engaging workshops and stakeholder sessions to foster collaboration.


• Support governance and leadership alignment initiatives.


• Collaborate across various workstreams-process, operating model, technology, and data.


• Create comprehensive adoption, transition, and implementation readiness plans.


• Ensure the long-term embedding of future-state processes and operating models.

What You Bring

• Significant experience leading change management activities within transformation programmes.


• Strong stakeholder engagement and communication skills that inspire collaboration.


• Proven track record in conducting organizational readiness and impact assessments.


• Experience supporting enterprise-level transformation initiatives.


• Exceptional workshop facilitation and relationship management abilities.


• Capacity to navigate competing stakeholder priorities and organizational complexity.


• Familiarity with consulting-led or transformation delivery environments.

Preferred Experience

• Background in retail, retail media, media, martech, adtech, or customer operations.


• Experience with operating model, technology, or process transformation efforts.


• Exposure to agile or sprint-based transformation delivery models.


• Consulting or advisory transformation experience is a plus.

Engagement Details

• Contract Type: Fixed Term Contract


• Duration: Approx. 16 weeks (Start Date: July 1, 2026 - End Date: October 31, 2026)


• Working Pattern: Full Time


• Location: Hybrid / London


• IR35 Status: Outside


• Compensation: Daily rate plus delivery bonus linked to successful project completion (20-25 days from weeks 7-16).

If you are passionate about driving change and fostering a culture of adoption, we want to hear from you! Join us in shaping the future of retail media and making a lasting difference.

Apply Now!
Let's embark on this exciting transformation journey together!

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

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