Business Operations & Governance Manager
JOB DESCRIPTION
Business Operations \& Governance Manager
Reports to
Founder \& CEO
Location
Slough / Uxbridge, with reasonable UK business travel
Hours
37\.5 hours per week
Contract
Permanent, full\-time
Salary
Market\-competitive salary, commensurate with experience
About Organicco
Organicco is a climate technology company developing innovative modular waste\-to\-value systems that transform waste materials into valuable resources and products.
Our technology combines engineering, manufacturing and circular\-economy principles to create commercially scalable solutions that reduce waste, recover value from materials and support lower\-carbon outcomes.
As Organicco moves from technology development and pilot activity into commercial manufacture and deployment, we are strengthening the operational, commercial and governance capability required to support customers, partners and our growing international operations.
Role Purpose
The Business Operations \& Governance Manager will help translate Organicco's strategic and commercial priorities into coordinated business delivery.
Working closely with the Founder \& CEO and teams across engineering, commercial, finance, manufacturing and external professional advisers, the role will lead cross\-functional projects, strengthen operating processes and ensure that customers, partners and internal stakeholders remain aligned throughout delivery.
The role will also support the development of practical governance, reporting and management processes that enable Organicco to scale effectively in the UK and internationally.
This is a hands\-on management role suited to someone who can operate confidently between senior stakeholders, technical teams, customers, partners and external advisers while maintaining clear ownership of delivery.
Key Responsibilities
Cross\-Functional Business Delivery
- Lead business\-critical projects from planning through implementation, establishing clear objectives, milestones, responsibilities, dependencies and reporting.
- Coordinate activities across engineering, commercial, finance, manufacturing, suppliers and professional advisers.
- Translate strategic and commercial priorities into practical delivery plans.
- Maintain oversight of actions and dependencies across multiple workstreams and ensure agreed actions are followed through.
- Identify delivery issues early, coordinate appropriate responses and escalate material risks where required.
- Facilitate cross\-functional meetings and ensure decisions, actions and responsibilities are clearly recorded.
- Coordinate customer and partner onboarding following commercial agreement.
- Act as a senior coordination point across internal teams and external stakeholders during customer implementation and delivery.
- Ensure contractual, technical, manufacturing, financing, logistics and operational requirements are aligned.
- Support major customer and partner engagements through clear planning, communication and follow\-through.
- Coordinate due diligence information and business responses required by customers, partners, advisers and other stakeholders.
- Support commercial teams by ensuring that customer requirements are translated clearly into internal actions and delivery priorities.
- Develop and maintain proportionate operational governance suitable for a growing technology business.
- Maintain management action, risk, issue and dependency registers.
- Coordinate management reporting and provide clear updates on operational and project performance.
- Ensure important decisions, commitments and responsibilities are appropriately documented and followed through.
- Support the preparation of management information and operational updates for the CEO and Board.
- Coordinate input from legal, financial and other professional advisers where specialist advice or approval is required.
- Review existing business processes and identify opportunities to improve efficiency, accountability and consistency.
- Establish practical workflows, internal controls and operating procedures as the organisation grows.
- Support implementation and adoption of CRM, project management, document control and other business systems.
- Develop clear handover, escalation and reporting processes between teams.
- Identify recurring operational bottlenecks and lead practical corrective actions.
- Help create a culture of continuous improvement and structured delivery without introducing unnecessary bureaucracy.
- Coordinate working relationships between Organicco's UK operations and developing international activities, including India where applicable.
- Support effective communication, handovers and accountability between teams operating across different locations.
- Coordinate operational interfaces with international suppliers, partners, advisers and service providers.
- Help establish scalable processes that can be applied consistently as international operations develop.
- Support the CEO and management team in defining responsibilities and operating ownership as the company grows.
- Help establish clear interfaces between functions and ensure cross\-functional responsibilities are understood.
- Support onboarding and integration of new team members where this forms part of wider operational delivery.
- Contribute to the development of an effective, accountable and collaborative operating culture.
The successful candidate should demonstrate:
- Significant experience in business operations, programme management, project delivery, client delivery or another senior cross\-functional role.
- Strong experience coordinating multiple internal functions and external stakeholders.
- Demonstrable ability to take complex requirements and translate them into clear actions, plans and priorities.
- Experience managing senior customer, partner or stakeholder relationships.
- Strong project planning, delivery tracking and escalation management skills.
- Experience establishing or improving processes, workflows, controls or service delivery arrangements.
- Ability to communicate effectively with both technical and non\-technical stakeholders.
- Strong written communication and management reporting capability.
- Experience working with senior executives and presenting complex information clearly.
- Strong analytical, problem\-solving and decision\-support skills.
- Ability to manage competing priorities while maintaining attention to delivery and detail.
- Experience working across international teams or stakeholder groups.
- Degree\-level qualification or equivalent relevant professional experience.
- Excellent written and spoken English.
Experience in one or more of the following would be advantageous:
- Climate technology, engineering, manufacturing or another technology\-led B2B environment.
- Complex technical products or services requiring coordination between commercial and technical teams.
- Growing or early\-stage organisations transitioning from development into commercial operations.
- International operations, particularly coordination between UK and overseas teams.
- Customer implementation, onboarding or technology adoption.
- Commercial contracting and due diligence processes.
- Business transformation or operational improvement projects.
- CRM, project management, ERP or document management systems.
- Formal project or programme management training or qualifications.
- Professional working proficiency in Hindi to support communication with India\-based suppliers, manufacturing partners and operational teams.
- Experience working with Indian businesses and coordinating cross\-border commercial and operational activities.
- Experience communicating and coordinating effectively with international teams, suppliers and business partners.
Success in this role will mean that:
- Strategic and commercial priorities are converted into clear and achievable delivery plans.
- Cross\-functional projects have clear ownership, milestones and accountability.
- Customers and partners experience well\-coordinated onboarding and delivery.
- Management has reliable visibility of progress, risks and decisions.
- Operational risks and delivery problems are identified and escalated early.
- Teams have clearer processes, handovers and responsibilities.
- UK and international activities operate in a more coordinated way.
- Business systems and processes support growth rather than creating unnecessary administration.
- Agreed actions and commitments are followed through consistently.
Organicco is an entrepreneurial and growing climate technology business.
The Business Operations \& Governance Manager will therefore need to combine structured management disciplines with the flexibility and initiative required in an evolving organisation.
The role is intended for someone who is comfortable working across functions, bringing people together, resolving difficult delivery issues and ensuring that agreed outcomes are achieved.
The successful candidate will not be expected to be the technical specialist in every area. Their value will come from understanding business requirements, asking the right questions, coordinating the appropriate specialists and ensuring that decisions and commitments translate into effective delivery.
Pay: £40,000\.00\-£55,000\.00 per year
Work Location: In person
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