Assistant Store Manager

Job Summary

Join our dynamic retail team as an Assistant Store Manager, a vital leadership role dedicated to driving store success through exceptional team management, sales growth, and outstanding customer service. In this client focused position, you will support the Store Manager in overseeing daily operations, supervising staff, and ensuring a luxury shopping environment. Your leadership will inspire your team to achieve goals, deliver memorable experiences to customers, and uphold the store’s reputation for service excellence. This role offers a fantastic opportunity for motivated individuals with management experience to thrive in a fashion retail setting.

Responsibilities

• Assist the Store Manager in leading and motivating a diverse team to meet sales targets and deliver excellent customer service.


• Supervise daily store operations, including merchandising, inventory management, and ensuring compliance with company policies.


• Manage staffing schedules, delegate tasks effectively, and oversee training programs to develop team skills.


• Foster a positive shopping environment by maintaining high standards of cleanliness, organization, and visual merchandising.


• Handle customer inquiries and resolve issues promptly using strong communication skills and phone etiquette.


• Support sales initiatives by actively engaging with customers, promoting products, and upselling when appropriate.


• Monitor store performance metrics regularly and implement strategies to improve efficiency and sales outcomes.

Experience

• Proven management or supervisory experience within retail or a similar customer\-focused environment. Essential 1\-3 years at management level.


• Experience within the Luxury sector is necessary.


• Strong leadership skills with the ability to motivate and develop team members.


• Demonstrated success in sales management, merchandising, and organisational tasks.


• Experience in managing administrative duties such as scheduling, reporting, and inventory control.


• Ability to handle multiple priorities efficiently with effective time management skills.


• Previous experience in clientelling is highly valued and an essential expectation for the role. The ability to nurture and develop positive client relationships is core to the role.

Join us as an Assistant Store Manager and become part of an experienced team committed to delivering exceptional shopping experiences while advancing your career in retail leadership!

Benefits:

• Company pension


• Employee discount


• Sick pay

Work Location: In person

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