Assistant Restaurant Manager - Albie

Company Description

We are looking for an Assistant Restaurant Manager to be part of our team for The Hoxton, Southwark in our restaurant Albie.

The Hoxton, Southwark is only a skip \& a hop away from the South Bank. There is something for everyone: 192 rooms, a bustling ground\-floor restaurant, bar and terrace, The Apartment (our unique meeting \& events space, a stunning roof\-top restaurant and bar with indoor and outdoor seating PLUS our coworking space spread over six floors.

Job Description What you’ll do…

• Lead the team by example, keeping them engaged, motivated and confident in delivering warm, genuine Seabird experiences.


• Work closely with the Restaurant Manager and kitchen leadership to ensure front and back of house operate seamlessly together.


• Support the Restaurant Manager with the day\-to\-day running of the restaurant, including rotas, training, payroll checks and basic financial administration.


• Help onboard and train new team members, ensuring brand standards, service steps and safety procedures are understood and followed.


• Create a positive and inclusive team culture by giving regular feedback, coaching in the moment and supporting development.


• Be present on the floor, anticipating guest needs, handling feedback and resolving complaints with care and confidence.


• Ensure high standards of food and beverage presentation, cleanliness, stock control and compliance with food safety and licensing requirements.


• Share guest insights and operational ideas with the wider F\&B team to help continuously improve the Seabird experience.

• Previous experience as a supervisor or assistant manager in a busy, quality\-led restaurant or bar environment.


• A solid understanding of front\-of\-house operations, service standards and people management basics.


• Comfortable working a rotating shift pattern, including evenings, weekends and peak trading periods.


• Confident communicator in English; additional languages are a plus.


• Organised and detail\-focused, while staying flexible and calm under pressure.


• Someone who leads with personality and empathy, not ego.


• A genuine passion for hospitality and creating memorable guest moments.


• A team player who enjoys getting stuck in and supporting others to succeed.

• Competitive salary


• 28 days holiday (including bank holidays), pension, eligibility to take part in the company discretionary bonus scheme and life insurance.


• A health cash plan to claim money back and get access to lots of ways to support your physical \& mental wellbeing.


• It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders.


• Treat yourself once in a while with lots of retail \& hospitality perks through our partners.


• Enjoy a free night at The Hoxton and a meal for two when you first start with us.


• Goes without saying, but we’ll feed you during your shift.


• Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)


• Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!


• Lots of opportunity to progress and switch it up as part of a global family of brands.


• Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work.


• Extra time off to volunteer with one of our partner charities.


• Regular team get togethers, from our team drinks to our (pretty special!) bi\-annual parties – we know how to have a good time!


• Enhanced family leave for when you’re expanding your family.


• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.

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