via indeed · 27 May 2026 ·10 days ago

Area Manager - Coffee and Dessert Co

UC Franchising
Ilford Full-time
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We have a fantastic opportunity for an Area Manager covering East London to lead our existing dessert stores of THE URBAN CHOCOLATIER and assist in the development of new store openings. This will be accomplished through nurturing high performing teams to deliver brand standards, which result in amazing sales and profit performance.

The role is to ensure your stores provide the best possible customer experience and that your site managers and teams see that every single guest that visits one of your stores has an exceptional experience.

An Area Manager will build, develop and retain a high\-performing team through strong recruitment, training, coaching and development, succession planning and leadership practices and in line with company expectations.

You MUST:

\-Ensure excellent execution of all brand and marketing initiatives

\-Drive a high sales\-focused culture within our restaurants without detriment to the customers, brand or employees.

\-Deliver profit targets without compromising the brand, customer experience, product quality or employee engagement.

\-Ensure adherence to all Health \& Safety and Food Safety requirements and processes at all times.

\-Ensure that all employees are managed consistently and fairly, taking consistent action with poor performance, and encouraging and recognising good performance.

\-Work with managers and team to ensure the highest levels of cleanliness and Health and Safety compliance.

\-Closely manage key P\&L lines, making adjustments as required.

\-Ensure that systems and processes across retail sites are carried out in line with company and legislative requirements.

\-Previous area/ regional management experience is essential

\-Flexible and adaptable with a can\-do attitude

\-Proven line management skills in managing teams of 10\-20 people

\-Ability to create an engaging, rewarding working environment

\-Ability to work to company brand standards and lead by example to encourage your team to do the same

APPLY NOW and start your journey of sweet success!

Job Types: Full\-time, Permanent

Pay: £35,000\.00 per year

Benefits:

  • Company pension

  • Discounted or free food

  • Employee discount

  • Sick pay

  • Store discount
Experience:
  • Area manager: 2 years (preferred)
Work Location: In person

The market for this type of role

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12
Management roles in Ilford
Full-time
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Remote possible
7%
of Management roles
UC Franchising

2 open positions · Ilford, London

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