Account Manager - Wedding & Events Co-ordinator
Silver Service Singers are looking for a confident, ambitious and relationship\-driven Account Manager to join our busy, growing office team.
We are the UK’s leading surprise entertainment companies, delivering over 1000 weddings and events every year. We specialise in creating unforgettable “wow” moments and behind every incredible performance is a well\-organised, proactive and commercially focused office team. This role is a key part of that success.
If you are motivated by results, love building relationships, and thrive in a fast\-paced environment this will be the perfect role for you.
Why Join Silver Service Singers?
- Be part of an award\-winning, nationally recognised wedding brand
- Work in a vibrant, energetic and supportive team
- Play a direct role in the continued growth of the company
- Enjoy a positive office environment where hard work is recognised
- Commission earning potential on top of your salary
- Team incentives and rewards
- Be part of creating once\-in\-a\-lifetime moments for couples
The Role
You will manage events through to completion while actively looking for opportunities to increase revenue and secure referral partnerships.
Your responsibilities will include:
- Managing wedding and event bookings from confirmation to completion
- Upselling additional services, premium packages and enhancements
- Proactively building and maintaining relationships with venues
- Generating and nurturing referral partnerships
- Delivering exceptional 5★ customer service
- Liaising with venues to confirm timings and logistics
- Briefing singers thoroughly for each event
- Creating invoices and taking payments
- Working towards team targets
We are looking for someone who is:
- Highly organised and able to work under pressure
- Experienced in account management and/or the wedding \& events industry
- Confident upselling
- Excellent on the phone with a warm, professional manner
- Comfortable using CRM systems and Outlook
- Proactive in building business relationships
- Positive, energetic and solution\-focused
- Understands how important weddings and events are to our clients
- £13 per hour (paid monthly on the 25th)
- Commission earning potential
- 23 days holiday (pro rata) plus bank holidays
- Your birthday off
- Christmas break included within holiday allowance
- 9am – 5pm working hours
- 1 in 3 Saturdays (with a day off in lieu the same week)
- Free parking
- Hot and cold drinks provided
- Team building activities
- Friendly and supportive office environment
Benefits:
- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- On\-site parking
- Why do you want to work for Silver Service Singers?
- Are you able to commute to our office daily?
- Please correct the following; There wedding is on the 25/08/2026 and they have booked Silver Service Signers.
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