Account Development Director

Grade: RCS G

Contract Type: Permanent(Full\-Time)

Location: DHL Supply Chain \- UK \& Ireland – remote role but with travel requirements to sites as required.

Drive growth. Deepen partnerships. Deliver impact.

Are you a commercially driven relationship builder who thrives on unlocking growth within major customers? Do you bring energy, curiosity, and a relentless focus on delivering value? If so, we want to hear from you.

We're looking for a Customer Account Development Director to join our Consumer \& Convenience sector, taking ownership of accelerating growth across a portfolio of key accounts: strengthening partnerships, identifying new opportunities, and turning insight into action.

✅WHAT YOU'LL DO

• Drive profitable growth across strategic customer accounts by identifying and converting new opportunities


• Build deep, trusted relationships with senior customer stakeholders and internal teams


• Shape and execute account development plans aligned to customer ambitions and DHL capabilities


• Spot unmet needs and emerging trends, turning them into compelling, value\-led propositions


• Collaborate cross\-functionally (operations, solutions, finance) to deliver seamless customer outcomes


• Bring energy and momentum to every interaction, internally and externally

• Proven track record in account development, commercial growth, or business development


• Strong ability to influence, engage and challenge constructively at senior levels


• A natural connector and storyteller, able to translate customer needs into impactful solutions


• Commercial acumen with a focus on value creation, not just activity


• High levels of drive, ownership, and resilience


• Experience in logistics, supply chain, FMCG, or retail environments (advantageous)

• Be part of a market leader shaping the future of supply chain


• Work with iconic brands and complex, high\-value partnerships


• Join a team that values energy, collaboration, and ambition


• Opportunity to make a tangible commercial impact without direct line management responsibility


• A culture that empowers you to own outcomes and grow your career

People who are:

• Curious – always looking for the next opportunity


• Credible – trusted by customers and colleagues alike


• Commercially sharp – focused on outcomes and impact


• Relentless – in pursuit of results and customer success

✅WHY JOIN US?

• Use of a company car (or car allowance) including hybrid and electric vehicles


• Private Medical Insurance


• 26 days annual leave with the option to buy additional days


• Discretionary bonus based on performance


• We're happy to talk about flexible working – just ask about alternative patterns


• Generous pension with up to 8% employer contribution


• Free confidential 24/7 GP consultations


• Hundreds of retail and lifestyle discounts


• Affordable loans, savings schemes and free mortgage advice


• Visit https://careers.dhl.com/global/en/working\-at\-dhl\-supply\-chain to learn more

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex\-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 8th June date. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

\#UKIDSCMBD

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