White Goods Engineer - Birmingham [PAS177]
White Goods Engineer \- Field Service \- Birmingham \| Up to £50,000 OTE
£1,500 Sign\-On Bonus \| Van, Bonus \& Much More
Location: Birmingham and surrounding areas
Job Type: Full\-Time, Permanent
Salary: £27,000 \- £36,000 basic \+ uncapped bonus (OTE up to £50,000\+)
Bonus: £1,500 sign\-on bonus available for new starters
About the Role
Join Pacifica as a White Goods Engineer where you will perform fault diagnosis and repairs of domestic white goods\-including washing machines, tumble dryers, dishwashers, refrigerators, and electric ovens\-directly in customers' homes. Covering Birmingham and surrounding areas, you'll use your expertise and product knowledge to deliver professional, high\-quality repairs, supported by our regional field service teams who together and independently work productively to repair our customers appliances and deliver service excellence every day.
What You'll Do
- Diagnose and repair at least four core domestic appliances in customers' homes
- Deliver excellent customer service during on\-site visits
- Use intuitive software to manage your day, order parts and access job information
- Maintain Pacifica's high standards in professionalism, reliability and safety
- Minimum 2 years' experience in the white goods repair sector in a field based capacity
- Up to date working knowledge in fault diagnosis and repair of at least 4 of the following major appliances: washing machines, dishwashers, fridge/freezers, tumble dryers, electric ovens
- Full UK manual driving licence (max 6 points)
- Competitive basic salary: £27,000 \- £36,000 (based on experience \& skill set)
- Uncapped performance bonus \- OTE up to £50,000\+
- £1,500 sign\-on bonus
- Modern company van with fuel card and optional private use
- Tools, uniform, PPE, and tablet provided
- Ongoing training including manufacturer\-led and City \& Guilds Assured courses providing additional product upskilling if required
- Up to 33 days' holiday including bank holidays
- Company pension and Death in Service benefit (3x salary)
- Employee Perks: Free Multi\-Appliance Protection (MAP) for your own home appliances, entry into monthly cash prize draw and access to health, wellness and lifestyle benefits
- Daily parts delivery to a secure by\-box near your home
- Monday to Friday working hours (approx. 9am\-5pm) with pre\-planned routes
- Market\-leading job management software
Founded in 2003, Pacifica is the UK's largest provider of outsourced domestic appliance repair services, completing over 350,000 repairs a year. We offer a clear path for development, a supportive environment, and a culture focused on quality and care.
Our Purpose
To keep households running while protecting the environment.
Our Vision
To care for our customers' appliances for a more sustainable world.
At Pacifica, you're not just an engineer \- you're a trusted professional and a valued part of our national team.
We work with a small selection of the world's leading manufacturers, including;
Manufacturers \- Electrolux, AEG Zanussi, Vestel, LG, Hisense and Lamona.
Apply Now
Ready to progress your career with Pacifica? Apply now to join our team and earn up to £50,000\+ per year \- plus a £1,500 sign\-on bonus.
Not in the right area for this vacancy?
You can register your interest, and we'll be in touch when a role becomes available near you: business.pacifica.co.uk/careers
\#IND
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