via reed · 27 May 2026 ·10 days ago

Weekend Concierge - Friday to Sunday

Abbatt Property Recruitment
South West London Full-time GBP 24,000 – 26,000
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Job Title: Day Concierge

Shift Pattern: Friday to Sunday

Working Hours: 8:00am - 8:00pm (Friday to Sunday)

Salary: Up to £26,000 per annum, depending on experience

Abbatt are currently seeking a professional and customer-focused Concierge to join a modern residential development located in Marble Arch, Central London.

This role is ideal for someone passionate about delivering exceptional service and creating a welcoming environment for residents, guests, contractors, and visitors. As the first point of contact within the development, you will play a key role in ensuring residents receive the highest standard of support and assistance in their home environment.

Ideal Experience & Skills:

  • Previous experience within high-end residential developments or the hospitality sector

  • Strong background in delivering exceptional customer service

  • Experience coordinating contractors and overseeing building works within a busy development

  • Knowledge of general fire safety, health & safety, and security procedures

  • Ability to handle confidential information professionally and with discretion

Key Responsibilities:
  • Meet and greet residents, guests, and visitors, responding to all enquiries professionally in person and over the telephone

  • Assist residents and visitors with any requests or support required

  • Maintain the security of the building and residents, including monitoring CCTV and supporting the smooth operation of parking facilities

  • Provide a courteous and professional service to residents, contractors, suppliers, and members of the public

  • Conduct regular patrols throughout the building and report any faults or security concerns

  • Ensure all security, health & safety issues, incidents, and complaints are reported correctly and managed appropriately

  • Issue keys only to authorised personnel and maintain accurate records of key sign-in/sign-out procedures

  • Manage all deliveries, parcels, and registered mail received at reception

  • Ensure parcels and registered mail are issued correctly and signed for by residents

  • Notify residents promptly of any deliveries available for collection

Benefits:
  • Life insurance cover

  • Gym membership contribution

  • 4% pension scheme

  • Access to accredited training courses to support career development and progression

This listing is from reed. View original listing ↗

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