Wedding & Events Specialist

Wedding \& Events Specialist

Main Purpose of the Role:

To drive wedding and events sales by delivering exceptional guest experiences, building strong relationships and creating bespoke, luxury weddings and events that align with the resort’s brand values and business goals.

Key Accountabilities

Profit

• Proactively generate and convert wedding and event enquiries into confirmed bookings through prompt replies to email enquiries, phone calls and effective show rounds.


• Upsell resort features including spa experiences, golf packages, private dining and accommodation to maximise total event spend.


• Work with the hotel management team to monitor and analyse sales performance, marketing strategies and booking trends to identify opportunities for growth and improvement.


• Collaborate with the finance team to ensure accurate pricing and invoicing of events.


• Collaborate with the sales team to manage availability and ensure decisions are made with business acumen.

• Act as the main point of contact for all wedding and event enquiries, delivering a seamless and personalised planning journey.


• Build strong working relationships with internal operational departments to ensure flawless event delivery.


• Represent the resort with professionalism and adopt a guest focused service approach.


• Support a culture of excellence and teamwork within the sales and events team, leading by example and sharing best practices.

• Create bespoke wedding \& event proposals promptly and accurately, showcasing the resort’s unique offerings and tailoring each experience to suit the client’s vision and expectations.


• Ensure that a proactive chasing system is in place for all potential new business, live enquiries \& existing clients.


• Ensure that all wedding \& event bookings have signed contractual agreement in place.


• Maintain detailed knowledge of the resort’s venues, menus, packages and enhancements to confidently guide client choices.


• Work with the marketing specialist to ensure that all event materials, brochures and digital content are up to date.


• Gather and respond to client feedback to continually refine the wedding and events offering.


• Oversee all wedding \& event details from inception to completion, including venue setup, décor, timeline management and co\-ordination throughout the day.

• Ensure that functions sheets for weddings \& events are completed in an accurate and detailed fashion, distributed on the agreed day of the week and any amendments sent to all departments immediately.


• Coordinate with the operations team to ensure smooth execution of all weddings and events, with thorough communication and handovers completed


• Prepare reports for discussion at weekly sales meetings


• Maintain accurate records of all enquiries, bookings, and client communications using the resort’s systems.


• Contribute to the annual sales and marketing plan for weddings and events, helping to shape campaigns and promotions.


• Keep up to date with industry trends, competitor activity, and customer preferences to keep the resort ahead of the curve.

· LOCATION: Tewkesbury Park, Gloucestershire, GL20 7DN

· SALARY: £30,000 \- £32,000 per annum dependent on experience

· HOURS: 40 hours per week, to include Saturday cover and late evening viewings

Pay: £30,000\.00\-£32,000\.00 per year

Benefits:

• Company pension


• Discounted or free food


• Free parking


• Gym membership


• On\-site gym


• On\-site parking

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