Webstore Duty Manager - Dundalk
Smyths Toys
Smyths Toys is one of the world's largest specialty retailers of children's toys. We operate both online, and via our physical retail stores, with hundreds of stores spread across Europe and the UK. We source our product range from an extensive array of UK, European, and international suppliers. Are you up for the challenge? Then please apply online today!
About The Role
Smyths Toys relies on the efficiency and effectiveness of our distribution centres. We consider each of our regional warehouses to be a well\-oiled machine, driven by a customer\-centric mentality. To deliver on our promise to consumers, we count on exceptionally talented and committed people. Currently, we’re seeking a Webstore Duty Manager to join our team to assist in managing our E\-Commerce Online Fulfilment Webstore operation in Dundalk.
Salary: €35,000\+ depending on experience
Responsibilities
Report to the Webstore General Manager
Ensure the webstore operates at peak efficiency, with customer satisfaction being the primary goal, by supervising, organising, directing, and training Webstore employees and establishing, monitoring, and managing operational goals
Oversee daily operations, while controlling and managing inventory and logistics
KPI Monitoring
Constantly looking for areas of improvement in the processes of the business
Train, develop and manage their Webstore team to solve day\-to\-day operational issues and reach short and long\-term performance goals
To promote, improve and maintain a professional working environment and employee experience for both temporary and permanent employees
Implementing and ensuring that teams adhere to operational policies and procedures
Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations
The Ideal Candidate
Have a proven track record as a Duty Manager (E\-Commerce or Warehouse experience is desirable, not essential)
Be able to demonstrate a high level of operational, leadership, planning, organisational, interpersonal and communication skills
Be target\-driven and customer service orientated
Be highly motivated and ambitious
Be a self\-starter with a can do attitude
Basic Microsoft Office skills
Knowledge of WMS and SAP Systems is desirable but not essential
Benefits
An attractive competitive salary and bonus package
A benefits package inclusive of:
33 Days Annual Leave (inclusive of public holidays)
Defined Contribution Pension Scheme
Life Assurance Cover
Employee Assistance Programme
In\-store discount
Company Maternity and Paternity Payments
Special Life\-Event Gifts
Length of Service Awards
Bike to Work Scheme
Smyths Toys is an Equal Opportunities Employer
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