Warehouse Manager

Posting Start Date: 9/3/26

Purpose of the Job
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Warehouse Manager is responsible for overseeing and optimizing the operations process within the Courier, Express, Parcel (CEP), and Freight Forwarding sectors within our business. This role ensures service excellence, operational efficiency, and compliance with industry standards while driving growth and profitability. The Warehouse Manager will lead and manage a team across Aramex London Heathrow, ensuring seamless end\-to\-end logistics and supply chain management.

Job Description
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Operational Management

• Monitor daily operations to ensure timely and efficient service delivery.


• Optimize routing and network planning to reduce costs and improve delivery performance.

• Lead, mentor, and develop the operations management team to achieve operational excellence.


• Foster a high\-performance culture focused on continuous improvement and customer satisfaction.


• Collaborate with HR to recruit, train, and retain top talent for warehouse roles.

• Ensure customer satisfaction by maintaining high standards of service delivery.


• Implement quality control processes and address operational issues promptly.


• Develop and monitor KPIs related to service quality, operational efficiency, and customer feedback.

• Ensure operations adhere to industry regulations, health and safety standards, customs requirements \& security standards.


• Identify and mitigate operational risks to ensure business continuity.

• Preferably Supply Chain/ Logistics/ Freight experience


• 5\-7 years experience of managing warehouse operations


• Lline management and performance management experience


• Fluent English


• Proven track record of optimizing operations and achieving operational KPIs.


• Excellent leadership, communication, and problem\-solving skills.


• Strong organisational and decision\-making abilities


• Customer\-focused mindset


• Ability to work in a fast\-paced, high\-pressure environment

Building Outstanding Teams
Setting a clear direction
Simplification
Collaborate \& break silos
Execution \& Accountability
Growth mindset
Innovation
Inclusion
External focusSkills
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Adaptability
Customer Focus
Communication Skills
Attention To Details
Problem Solving
Time Management
Negotiation Skills
Analytical Thinking
Technology And Software Awareness
Safety And Quality Awareness

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