Warehouse Assistant Manager

Working location: 12 Innova Way, Enfield, Greater London, EN3 7FL

Working Hours: The role typically involves 45 hours per week over 5–6 days, with flexibility required for weekends, early starts, night shifts, and overtime during peak periods.

The role:

• Operations Management: Assist with daily activities including receiving, put\-away, picking, packing, and shipping goods.


• Staff Supervision: Lead, train, motivate, and develop warehouse teams; manage scheduling and performance.


• Performance Management: Manage staff utilising key performance management methods.


• Inventory Control: Conduct stock counts, manage discrepancies, ensure accurate stock levels, and oversee proper storage.


• Health \& Safety: Enforce compliance with all safety regulations, conduct risk assessments, and maintain a clean, orderly warehouse.


• Process Improvement: Identify inefficiencies, implement new systems, and recommend cost\-saving measures.


• Reporting: Generate reports on warehouse performance, KPIs, and stock levels for management.


• Coordination: Liaise with other departments (e.g., logistics, sales) for smooth operations.

• Experience: Generally, 2–5 years in a fast\-paced warehouse environment, with at least 1 year in a supervisory role.


• Technical Skills: Proficiency in Warehouse Management Systems (WMS), courier platforms, and Microsoft Office (especially Excel).


• Licensing: valid MHE license such as Reach, Counterbalance, or Bendi.


• Physical Stamina: The role involves extended periods of standing, walking, and the ability to lift heavy items (often up to 25kg/50lbs).


• Soft Skills: Strong leadership, analytical problem\-solving, and the ability to work under pressure to meet tight deadlines.


• Management Skills: strong knowledge of performance management methods.

• Deliver the highest possible standards of speed and service in a pressured and fast\-moving supply chain with a complex inventory of 3K\+ SKUs of Japanese food and drink


• Ensure service levels are maintained across a wide range of customer profiles including the major multiples, large restaurant chains, manufacturers, export and independents


• Ensure compliance with foods safety, HACCP and BRC standard compliance


• Ensuring compliance with Health and Safety rules and promoting a safe and healthy environment to achieve an excellent accident / incident rate.


• Monitor stock levels at the company and transfer stock as required from outside locations to the main warehouse so as to maximise sales


• Monitor and optimise all storage and RH\&D charges incurred at outside warehouses and ensure that the company benefits from the best available market rates


• Monitor and control the level and frequency of movements of stock at outside locations and preparation of stock and transfers between warehouses, including European warehouses


• Carry out continuous reconciliations of stock held on behalf of the company at outside locations


• Monitor, action and investigate all sales and purchase goods returns and ensure safe return of appropriate stock to the correct locations


• Ensure comprehensive job training programmes are in place and machinery licenses kept up to date.


• Provide reports and data to senior management as required and continually analyse data and use it to drive forward the operation


• Ensure full staff levels and maintain staff motivation, manage shift schedules including management of the night operation


• Ensure and maintain good communication between warehouse and non\-warehouse staff (sales, purchasing, technical and accounts)


• Control costs through constant pro\-active management and run an efficient but cost\-effective operation, ensure records are correctly entered into computer systems.


• Maintain close communication with all other departments.

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