Waiter / F&B Service Associate
LEGENDS GLOBAL
Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and centre through our white\-label approach.
Our network of 400 venues worldwide, hosting 20,000 events and entertaining 200 million guests each year, is powered by our depth of expertise and level of execution across every component—feasibility \& consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content \& booking—of world\-class live events and venues.
The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.
Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!
FC PORTO
Established in 1893, FC Porto has not stopped growing since. Their DNA is filled with football´s greatest moments and sport milestones.
FC Porto, with more than 80 trophies in their hands, was Portugal Cup’s winner in 2022/2023\. Therefore, and to that purpose, they continue fostering excellence as their Estádio do Dragão turns 20 years old.
LEGENDS’ KEY PARTNERSHIP WITH FC PORTO
FC Porto and Legends have recently announced a multi\-channel partnership. Moreover, Legends will provide their expertise through the 360\-degree platform to drive growth and further strengthen the FC Porto brand globally. Through this partnership Legends is supporting FC Porto in developing revolutionary business model that consists of:
- Transforming the fan experience supporting global partnerships as the Food and Beverage experience at Estádio do Dragão, namely in FC Porto Partner’s Club VIP boxes and seats.
- Collaborate with FC Porto to explore opportunities to improve the overall fan experience at the stadium and enhance commercial opportunities.
The Waiter/F\&B Service Associate will deliver efficient, high\-quality food and beverage service within a fast\-paced stadium environment, ensuring excellent guest experience during events while maximizing service speed, accuracy, and revenue.
ESSENTIAL FUNCTIONS
Guest Service
- Provide friendly, energetic, and professional service to all guests in a high\-volume environment.
- Greet guests promptly and assist with seating where applicable (hospitality/VIP areas).
- Take and process food and beverage orders quickly and accurately.
- Deliver orders efficiently while maintaining customer interaction standards.
- Handle guest inquiries, requests, and complaints in a professional and solution\-oriented manner.
- Operate within quick\-service, casual dining, or premium hospitality areas (VIP lounges, boxes, or restaurants).
- Serve food and beverages according to stadium service standards.
- Ensure accuracy of orders under time pressure.
- Maintain awareness of event timing (kick\-off, halftime, end of match) to optimize service flow.
- Clear tables and maintain cleanliness during and after service.
- Process transactions using POS systems accurately and efficiently.
- Handle cash, cards, and mobile payments according to company policies.
- Ensure correct billing and reconciliation at the end of the shift.
- Set up service stations and ensure full stock before event start.
- Maintain cleanliness and hygiene standards in compliance with health and safety regulations.
- Restock food, beverages, and service materials as needed during service.
- Follow all food safety (HACCP) and alcohol service regulations.
- Work closely with kitchen, bar, and logistics teams to ensure smooth operations.
- Support colleagues during peak periods (before match, halftime, post\-match).
- Communicate effectively with supervisors regarding issues or shortages.
- Represent the club/stadium brand with professionalism and enthusiasm.
- Create a positive matchday atmosphere through engagement and energy.
- Deliver service aligned with fan expectations and hospitality standards.
- Ability to work in a fast\-paced, high\-pressure environment.
- Strong communication and interpersonal skills.
- High energy and customer\-focused attitude.
- Accuracy and attention to detail.
- Good teamwork and coordination.
- Basic numeracy and POS handling skills.
- Previous experience in F\&B, events, or hospitality preferred.
- Experience in stadiums, large venues, or high\-volume environments is an advantage.
- Basic knowledge of food safety and hygiene standards.
- Fluency in English (additional languages are a plus).
At Legends Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one.
We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements.
If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.
*If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.*
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