Volunteer - Meet & Greet - RLI

Information Desk/ Meet and Greet Volunteer, positions available at Royal Lancaster Infirmary.

Volunteers play a very important role in the NHS. Working in a range of settings and providing a variety of services alongside paid staff, volunteers are often a key part of patient services.

Main purpose of role:

To assist in the provision of a welcoming and accommodating hospital environment.

Main tasks/overview of responsibilities

To provide guidance and way finding to patients, visitors and staff around the main hospital site.

To assist with the transportation of patients to and from appointments across the hospital site.

To assist patients in obtaining basic information about the hospital and their appointment.

To assist in the hospital environment ensuring it’s equipped to accommodate patients and visitors.

We operate from three main hospitals\-Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community healthcare premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.

FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant\-led services.

WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non\-life threatening conditions such as broken bones and minor illnesses.

All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.

Our community services for adults are provided in people’s homes, community centres, clinics, GP Practices, community hospitals and our main hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

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