USP/DSP Operational Support Lead Pharma [F/M/X]

Job description

Context

Due to a strong increase in production activity, our client’s biopharmaceutical site is facing a high workload in documentation, deviation management, and continuous improvement projects (CAPA, change control, etc.).

To support operations, we are looking for an Operational Support Leads to reinforce the Buffer/Media and Upstream/Downstream production support teams in a fast\-paced GMP commercial production environment.

Your Responsibilities

In this role, you will act as a key interface between production and quality, ensuring smooth daily operations and robust documentation practices.

Typical day\-to\-day activities:

Participate in daily Tier 2 production meetings (KPIs, safety, quality, people)

Join daily deviation meetings (event review, classification, ownership assignment)

Perform batch record review and manage deviations from opening to closure

Support CAPA and change control activities (including weekly follow\-up and review)

Contribute to continuous improvement initiatives and operational excellence projects

Coordinate with multiple stakeholders across production, QA, QC, and support functions

Profile

Experience

3–8 years of experience (medior level)

Minimum 3 years of relevant experience in a GMP production environment

Must\-have skills

Solid experience in GMP production (Upstream, Downstream, Buffer or Media)

Hands\-on experience with deviation management and GMP documentation

Ability to work in a fast\-paced, high\-demand environment

Strong autonomy, proactivity, and ownership of topics

Excellent communication skills and ease in dealing with multiple stakeholders

Basic understanding of biopharmaceutical production processes

Ideal candidate

Previous experience in GMP commercial production

Comfortable managing deviations end\-to\-end with limited supervision

Strong critical thinking and problem\-solving mindset

Ability to identify quick wins and propose pragmatic remediation actions

Highly adaptable, resilient, and comfortable with change

Strong interpersonal skills and ability to integrate quickly into a team

Nice to have

Experience across both upstream and downstream processes

Exposure to continuous improvement / operational excellence projects

Familiarity with different deviation systems/tools

Hybrid background combining production and documentation/coordination roles

Languages

French

English: Basic level (mainly for documentation; no regular meetings in English)

Working Conditions

On\-site presence: \~80% on\-site, up to 1 day remote per week

Workload: Full\-time (100%) preferred

Some flexibility possible after onboarding, depending on performance

Special weekend role (specific position):

Availability Saturday–Sunday (\+ possibly Monday)

Compensatory days off during the week (Tuesday–Friday)

This setup will likely require freelance status

Why joining us?

Rapid growth: Amaris has doubled its workforce in Belgium in two years, providing numerous growth opportunities for employees.

Prestigious projects: Candidates will work with renowned clients in the pharmaceutical, biotechnology, and European institutions sectors on impactful missions.

International environment: An agile and dynamic structure promotes intrapreneurship and meritocracy, with international exposure at the heart of Europe.

Amaris Consulting is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.

Who are we?

Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System \& Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.

At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like:

Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!

Interviews (the average number of interviews is 3 \- the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!

Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem\-solving scenario, etc.

As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.

We look forward to meeting you!

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