Urgent & Emergency Care General Manager

Reporting to the Divisional Director of Operations, and professionally accountable to the Divisional Director, the General Manager is responsible for the operational and strategic management of a large, complex directorate across the Trust. The post holder leads service delivery and improvement at scale, managing multiple services/sites, and influencing regional and system\-wide developments.

The post holder will lead the service delivery and improvement within a single directorate, ensuring high\-quality care and efficient use of resources, ensuring their directorate provides high quality patient care and achieves its performance objectives. This will include accountability for the delivery of high quality patient care, clinical governance, patient safety, clinical quality, and delivery of people and financial metrics.

They will have shared responsibility with the other General Managers and members of the divisional management team for driving forward division wide programmes of work and service developments.

Working closely with the Divisional Director of Operations, the post holder will:

shape and implement the delivery of the strategic and corporate objectives for the Trust

align the directorate more closely with Imperial College, through the development of appropriate links with the Academic Health Science Centre office and with college counterparts.

Manage the delivery of all agreed outputs for the directorate, as set out in the business plan by:

Delivery of agreed performance indicators in relation to clinical outcomes, clinical efficiency, financial sustainability and productivity gains, and service line reporting.

Ensure the Directorate has clearly defined performance objectives supported by a management regime to deliver continuous improvement.

Develop and implement effective reporting arrangements to accurately record and monitor performance against targets and to pro\-actively manage any variances.

Provide regular reports to the Chief Operating Officer and Executive Directors with assurance that appropriate follow up actions will be completed.

Hold Lead Clinicians, Lead Nurses and Service Managers to account for delivery of their objectives through regular performance review meeting

Continued in Job description

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values \- expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Environmental sustainability

Climate change and poor air quality is a health emergency that harms people’s health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045\. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environment www.imperial.nhs.uk/about\-us/our\-strategy/green\-plan .

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews, please view the Job Description attachment with the job advert.

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