Treatment Coordinator – Truly Drogheda
Truly Dental
Drogheda
Full-time
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About Truly
Truly is a modern dental company growing across Ireland and the UK. We're building the largest network of patient\-first dental clinics in the region, with over 20 locations and a team of 200\+ professionals.
Why Join Truly Dental?
- Work in a modern, technology\-driven clinical environment
- Join a supportive team where collaboration and learning matter
- Be part of a growing international dental group
- Opportunity for long\-term career development
- Make a real impact on patient experience every day
Website
The Role
The Treatment Coordinator is the bridge between our clinical team and patients, deciding on treatment. You'll present treatment plans with clarity and empathy, help patients understand their options (including finance), and convert consultations into accepted treatments — always with care and integrity.
Key Responsibilities
- Conducting treatment plan consultations with patients post\-clinical assessment
- Presenting treatment options, fees, and finance plans clearly and ethically
- Following up with patients to support their decision\-making journey
- Tracking conversion metrics and pipeline in CRM
- Liaising with the clinical team to refine treatment plans
- Supporting the Practice Manager on patient experience initiatives
What We're Looking For
- 2\+ years in patient\-facing sales or treatment coordination (dental/medical strongly preferred)
- Ability to discuss clinical treatments with confidence (training provided)
- A sales\-driven mindset paired with empathy, ethical conversion is non\-negotiable
- Comfortable with KPIs, targets, and conversion metrics
- CRM and practice management software literacy
- Strong English communication
- Right to work in Ireland or the UK
Important Details Before Applying
- This is a full\-time, hybrid role based at our Drogheda, Co. Louth practice.
- Typical working pattern may include early starts or late finishes to cover clinic opening hours; flexibility is required.
- The role requires weekend or bank holiday cover depending on operational needs.
- Applicants must have the right to work in the country specified in the vacancy.
We review every application and will be in touch within a few business days.
This listing is from indeed. View original listing ↗