via indeed · 3 June 2026 ·3 days ago

Transport First Line Manager

DHL
Hatfield
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Pay Rate: £37,291\.73

Grade: N

Contract Type: Permanent (Full\-Time)

Shift patterns: Preferably Tuesday to Saturday but happy to discuss during interview. Working hours will be 6am \- 4\.30pm

Location: Hatfield

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.

We're now looking for a Transport First Line Manager to take the helm of our daily transport operations!

In this pivotal role, you will lead our dynamic team to achieve excellence and drive success throughout our transport network. Join us and be a key player in shaping the future of logistics!

WHAT YOU'LL DO

  • Have clear understanding of Objectives and KPI's applicable to your role and your team

  • Review and amend where appropriate daily plans

  • Collate all feedback against plan in the daily operations log for use in plan/do/review calls

  • Daily operations issue management and resolution for transport and with local warehouse

  • Responsible for full and effective daily brief/debrief for DHL, agency and sub\-contractor drivers

  • Responsible for driver and fleet legal compliance during shift in accordance with DHL Asset Management Centre of Excellence standards

  • Accident and breakdown management via DHL standard operating procedures

  • From time to time you may be requested to deputise for the Transport Manager on daily plan/do/review calls

  • To schedule, prepare and conduct monthly 1\-2\-1's with all direct reports in line with OMS guidelines

  • Manage operational costs and identification of cost performance trends \- i.e. fuel performance/accidents etc

  • Manage disciplinary and grievance in accordance with Company Policy and Procedures
WHAT YOU'LL BRING
  • Preferably comes from either a warehouse or transport supervisory level

  • Proactive and dynamic

  • Able to work well under pressure

  • Supervisory skills \- managing individual performance/absenteeism/conflict and development

  • Can lead from the front, winning hearts and minds and providing coaching and mentorship

  • Have excellent organisational and problem\-solving skills

  • Aren't afraid to roll their sleeves up and get stuck in when needed
WHY JOIN US?
  • Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution

  • Free confidential 24/7 GP consultations

  • Hundreds of retail and lifestyle discounts

  • Affordable loans, savings schemes and free mortgage advice

  • Visit https://careers.dhl.com/global/en/working\-at\-dhl\-supply\-chain to learn more
WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex\-service personnel and are dedicated to helping our veterans find jobs.

\#UKIDSCTM

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