Training & Development Leader, RPC (Remote Patient Care)

We are looking for a dynamic Training \& Development Leader to shape the future of learning across Remote Patient Care (RPC). This is an exciting opportunity to lead the design and delivery of high\-quality, impactful training that directly supports frontline staff to deliver safe, effective patient care.

You will play a key role in developing people, driving innovation, and building a culture where learning and continuous improvement thrive across EOC and IUC services.

Interviews are due to be held on Wednesday 29th July

Lead and support a team of Practice Developers and APTs (accredited Pathways Trainers) to deliver high\-quality, impactful training across RPC.

Design, deliver, and continuously improve training and development programmes aligned to service needs and organisational priorities.

Drive innovation in learning, using a range of approaches to enhance staff capability, confidence, and performance.

Work closely with operational, clinical, and HR colleagues to ensure training supports safe, effective patient care.

Monitor and evaluate training effectiveness, using data and feedback to inform continuous improvement.

Champion a positive learning culture, promoting development opportunities and supporting staff to reach their potential.

Ensure all training activity meets Trust standards, governance requirements, and regulatory expectations.

We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.

We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24\-hour, seven\-days\-a\-week, emergency and healthcare service.

Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.

Benefits:

Flexible working including part\-time hours, job shares and flexible hours, agile working (role dependant)

27 days annual leave, increasing to 33 with service.

Contributory Pension.

NHS Discounts including shops, restaurants, gyms etc.

Car lease and other salary sacrifice schemes.

Dedicated employee assistance and counselling service.

Opportunities for research participation, career progression and ongoing development.

Well respected, committed and supported staff networks for our workforce.

Check out our YAS One Team Simulation! https://www.nwyhelearning.nhs.uk/elearning/yorksandhumber/yas/yasoneteam/index.html

Leadership and Management

Provide clear, visible leadership to the Training and Development function across Remote Patient Care (RPC), including Practice Developers and Accredited Pathways Trainers (APTs).

Set direction, priorities, and expectations for the team, ensuring alignment with organisational and service\-line objectives.

Establish a positive, inclusive culture that promotes continuous learning, innovation, and high performance.

Ensure effective workforce planning, deployment, and utilisation of training resources to meet operational demand.

Training and Development Delivery

Lead the design, implementation, and delivery of education and development programmes across EOC and IUC services.

Ensure training provision supports safe, effective patient care and reflects current clinical, operational, and organisational priorities.

Oversee induction, mandatory training, and ongoing development pathways for staff across RPC.

Ensure consistency, quality, and accessibility of training delivery across all service areas.

Quality Assurance and Continuous Improvement

Develop and implement quality assurance processes to evaluate the effectiveness and impact of training and development activity.

Analyse training data, feedback, and performance outcomes to identify trends, risks, and opportunities for improvement.

Lead continuous improvement initiatives to enhance training delivery, learner experience, and operational performance.

Ensure lessons learned from incidents, feedback, and audits are embedded into training programmes.

Stakeholder Engagement and Collaboration

Work in partnership with operational leaders, clinical teams, HR, and other stakeholders to ensure training provision meets current and future service requirements.

Build strong working relationships across RPC to support alignment between workforce development and service delivery.

Contribute to internal meetings and forums, providing expert advice, updates, and recommendations on training and development.

Innovation and Service Development

Lead the development and implementation of innovative learning approaches, including digital, simulation, and blended learning methods.

Identify and implement best practice in education, ensuring RPC training remains contemporary, effective, and evidence\-based.

Support the development of clear career pathways and progression opportunities for staff within RPC.

Governance and Compliance

Ensure all training and development activity complies with Trust policies, national standards, and regulatory requirements.

Maintain robust systems and processes for recording, monitoring, and reporting training activity and outcomes.

Support governance, audit, and reporting requirements related to workforce development and training compliance.

People Development and Support

Provide leadership, guidance, and support to Practice Developers, APTs, and wider teams to enable effective delivery of their roles.

Promote a culture that encourages staff development, engagement, and continuous professional growth.

Ensure equality, diversity, and inclusion are embedded within all training and development activity.

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