Trade Sales and Business Development Executive
Are you a proactive salesperson who enjoys finding new opportunities, winning new customers and then developing those relationships for the long term?
British Made Shutters is an established UK shutter manufacturer supplying trade customers nationwide. We are looking for a driven Trade Sales \& Business Development Executive to help us grow our customer base, support our marketing activity and build strong, lasting relationships with the customers we win.
This is not a role where you sit and wait for enquiries. We want someone who naturally picks up the phone, looks for opportunities, follows things through and takes ownership without needing to be told what to do each day.
Just as importantly, your job does not stop once the first order arrives. When you bring a customer into BMS, you will stay commercially connected to them, keep in regular contact, make sure they are being looked after and identify opportunities to grow the relationship.
The role
· Proactively identify and contact potential trade customers across the UK
· Make outbound calls, send follow\-up emails and build your own sales pipeline
· Follow up enquiries, quotations, leads and opportunities properly and consistently
· Contact installers, retailers and other suitable trade businesses
· Reactivate dormant or lower\-spending accounts where there is an opportunity
· Introduce our shutter products, manufacturing capability and service
· Convert prospects into new trading accounts and secure first orders
· Maintain regular contact with customers you have brought into BMS and continue to develop their spend
· Keep in touch with existing customers and spot opportunities before they go elsewhere
· Arrange factory visits and, where commercially worthwhile, visit customers or prospects in person
· Support marketing activity and work closely with our external SEO/digital marketing company
· Make sure leads generated through marketing are followed up and results are fed back
· Keep accurate notes, pipeline information and follow\-up actions
· Work closely with our Customer Account team so customers receive a joined\-up service from first contact through to repeat business
Customer ownership
Our Customer Account team will deal with day\-to\-day order and administrative queries, but you will remain commercially responsible for the relationship. We do not want customers to be forgotten once they have been won. You will keep in touch, understand what is happening in their business and make sure BMS remains front of mind.
Who we're looking for
· Confident and professional on the phone
· Comfortable making cold calls and creating opportunities from scratch
· Proactive, self\-motivated and naturally driven
· Someone who takes ownership and follows things through
· Commercially minded and able to spot opportunities to grow customer spend
· Persistent and able to handle rejection without losing momentum
· Organised, reliable and disciplined with follow\-ups
· Naturally good at building rapport and long\-term business relationships
· Comfortable working to agreed targets and KPIs
· Happy to work as part of an office\-based team while occasionally visiting customers
Previous B2B or trade sales experience would be a strong advantage. Experience within shutters, blinds, windows, doors, interiors, building products or manufacturing would be particularly useful.
How success will be measured
You will work to clear, agreed KPIs covering sales activity, new accounts, follow\-up, customer growth and retention. The aim is not simply to make calls; it is to create profitable, repeat trade business and build relationships that continue to grow.
What's in it for you?
· £28,000–£30,000 basic salary, depending on experience
· Uncapped commission
· Realistic OTE of £35,000–£45,000\+
· Company phone and equipment
· Full product and factory training
· Support from an experienced operations and customer account team
· The chance to have a direct impact on the growth of an established UK manufacturer
· A role with real ownership rather than simply answering incoming enquiries
The opportunity
We are looking for someone who sees what needs doing and gets on with it. You should not need a daily list of people to call. We want someone who looks at their pipeline, spots opportunities, follows up properly and asks: “What can I do today to bring more profitable business into BMS?”
If you enjoy winning new business but also take pride in looking after the customers you bring in, we would like to hear from you.
Apply now with your CV or email Carolyn@britishmadeshutters.co.uk
Pay: £28,000\.00\-£32,000\.00 per year
Benefits:
- Company car
- Company pension
- On\-site parking
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