Town Manager

Job Role: Town Manager

Hours per week: 45

Salary: £35,553

Shift pattern: Must be fully flexible to work a range of shifts including mornings, afternoons, evenings, weekends and later finishes, also working one night shift per quarter as required. You will work five shifts from seven.

If working between the hours of 11pm and 6am, you will receive an additional £1\.50 per hour between those times.

Our Town Managers are an essential part of our team. You will be responsible for running multiple venues in one area, carrying out all admin and customer service duties as required to ensure the venues are held to our high and professional standard. As always, we would need you to have excellent customer service skills, with a minimum of 3 years customer service experience and a year in a management role essential.

Management duties within our venues also include:

• Liaising with both Area Management and Venue Management/Assistant Managers to ensure the venues are meeting their KPIs and being the best they can be


• Recruiting for the venues


• Delegate and support staff in their daily tasks


• Encouraging and driving business day to day, including during peak times and tournament days.


• Key holder duties (such as opening or closing a venue)


• Liaising with HR


• Completing probation and return to work meetings where necessary

Whilst out on the venue floor, you will also be expected to carry out customer service duties as and when necessary. By delivering excellent customer service, you will play an integral role in day to day running of our venue. Once you have completed your training, You could be:

• Promoting our excellent offers, promotions and events.


• Providing refreshments and snacks to our customers.


• Recommending games and alternative machines to our customers, using your product knowledge gained through our training programme.


• As a coin based business, handling cash is a big part of our teams daily duties, therefore you will be expected to provide customers with change.

With us operating within the gambling industry, there is an element of ID checking, as we operate a challenge 25 policy across all of our venues, as well as complying with and following strict gambling legislation.

See attached Role Profile for further information regarding the vacancy.

Luxury Leisure Talarius, trading as Admiral Slots, is a market leading provider of slots and gaming entertainment in the UK.

Boasting over 280 high street and seaside gaming stores, Admiral offers the ultimate gaming experience, showcasing the best casino and classic slot games available on both the most technologically advanced slot machines and traditional fruit machines. We are constantly investing in the latest technology releases and looking to acquire new venues to continue to grow our portfolio.

Our Aim is to offer our Customers impeccable playing environments and an outstanding service that sets us apart from our competitors. Many of our stores are recently refurbished portraying a really modern outlook and a first class working environment.

Working for Admiral is rewarding, fun and delivers excellent opportunities to progress and develop both personally and professionally.

Address: Luxury Leisure, Fifth Avenue Plaza, Team Valley Trading Estate, Gateshead, NE11 0BL

Contact (Head Office): 0191 497 8200

This listing is from indeed. View original listing ↗