Tournament Coordinator

Accountabilities

• Own the end-to-end operational planning, coordination, and delivery of assigned esports tournaments from initial planning through live operations and post-event review.


• Coordinate tournament formats, schedules, competitive structures, invitations, registrations, and other operational requirements.


• Translate approved tournament designs and commercial requirements into clear plans, timelines, documentation, and actionable delivery processes.


• Ensure tournaments remain aligned with agreed scope, budgets, timelines, quality standards, and operational requirements.


• Maintain event readiness by validating tournament systems, documentation, resources, dependencies, and operational processes before launch.


• Track dependencies, identify risks and blockers early, escalate issues when appropriate, and drive actions through to resolution.


• Coordinate tournament operations during live events, working closely with league operations and other delivery teams to ensure consistent execution.


• Act as the primary operational point of contact for assigned tournaments and support operational decisions and stakeholder communications throughout delivery.


• Ensure tournament formats, schedules, rules, and operational processes are implemented consistently against agreed standards.


• Maintain clear and complete handovers into live operations so delivery teams have the information and resources required for successful execution.


• Maintain tournament KPIs, trackers, dashboards, and operational reporting, ensuring information remains accurate and up to date.


• Lead or support post-event reviews and debriefs, capturing operational learnings and opportunities for improvement.


• Ensure stakeholders remain aligned throughout the tournament lifecycle and that issues affecting delivery are addressed promptly.

• Previous experience in tournament operations, esports, event operations, project coordination, or another delivery-focused role is preferred.


• Strong understanding of tournament planning, competitive structures, and live event operations.


• Excellent written and verbal communication skills in English.


• Strong organizational and project management abilities, with experience coordinating multiple workstreams, deadlines, stakeholders, and dependencies.


• Excellent interpersonal and stakeholder management skills, with the ability to collaborate effectively with internal teams, publishers, esports teams, partners, and other stakeholders.


• Strong attention to detail and the ability to manage complex operational information accurately and consistently.


• Demonstrated problem-solving, decision-making, and risk-management skills, including the ability to remain effective under pressure.


• Ability to identify operational risks and blockers early, take appropriate action, and escalate issues when necessary.


• Strong ownership and accountability, with the ability to work independently and drive projects through to successful completion.


• Comfortable operating in a fast-paced, deadline-driven environment where priorities and requirements may change quickly.


• Genuine interest in esports and a good understanding of competitive gaming ecosystems.


• Ability to coordinate complex event requirements while maintaining a clear focus on quality, readiness, and stakeholder alignment.

• Flexible working conditions with the ability to work remotely.


• Generous vacation allowance of 28+ days per year.


• Mental health support through access to professional counselors covered by the business.


• Training and development budget to support professional and personal growth.


• Opportunities for career advancement and self-directed development.


• Company and team-wide events that encourage connection and collaboration.


• Opportunities for work-related travel, including travel insurance.


• High-quality company merchandise and swag.


• International, remote-friendly working environment with colleagues across more than 24 countries.


• Opportunities to collaborate in person through available office locations and team meetups.


• Flexible and pragmatic working culture focused on effective decision-making and employee autonomy.


• Supportive and inclusive environment with a strong focus on employee development and wellbeing.

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