Temporary Sales Assistant

We are looking for a part time Sales Assistant to join the team \& work in our Edinburgh store!

As a Retail Store Assistant at Lucy \& Yak, you are committed to creating an exceptional in\-store experience for our customers. Your role involves becoming a Lucy \& Yak expert, offering top\-notch customer service, maintaining a well\-stocked and visually appealing store, and actively engaging with our Lucy \& Yak community.

What you'll be doing...

• You’ll become an expert on all things Lucy \& Yak, including our products, sizing, and our commitment to sustainability and ethics.


• Be the friendly face of Lucy \& Yak, greeting and welcoming customers with your warmth \& positivity


• Provide exceptional assistance, promptly addressing customer queries \& ensuring their needs are met


• Customer happiness is your top priority \- you’ll go the extra mile to make every shopping experience memorable


• General shop floor responsibilities such as restocking, keeping the shop clean, tidy and inviting.


• Working in the back areas when required to help put away deliveries \& to keep the stockroom \& staff area clear, tidy \& organised


• Support in creating fun and engaging content as a team for the Lucy \& Yak Store Instagram, as well as responding to customers queries \& interactions


• Support with working in\-store events, including evening work when required, to make them enjoyable and memorable for our customers


• Support in always making the store a safe place for customers and our team through following our H\&S best practice

What are we looking for?

• A people person: You thrive on building connections and making customers feel at home.


• Friendly and approachable: Your warm demeanour and welcoming attitude are infectious!


• Passion for our brand: You're excited about Lucy \& Yak's mission, products, and values.


• Team player: You enjoy working with others as part of a team.


• A commitment to excellence: Going above and beyond to ensure customer satisfaction is second nature to you.


• Previous retail or customer facing experience is desirable but not essential


• Knowledge of Lucy \& Yak as a brand and our products would be a massive bonus!!

The fine print

• £13\.45 per hour


• Temporary contract


• 8 hours per week


• Based in Edinburgh


• Start date ASAP

Although this role does not have a closing date we reserve the right to close the advertisement if we receive a large number of applications.

*Internal Applicants: Please note we will use current and previous Lucy \& Yak managers as a reference during the recruitment process.*

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