Technical Writer

Accountabilities

• Create, maintain, and continuously improve clear, structured, and user-focused technical documentation across products and systems.


• Analyze technical requirements, specifications, APIs, and system behavior to produce accurate and reliable documentation.


• Collaborate with developers, QA engineers, product managers, and other stakeholders to gather, validate, and clarify technical information.


• Document APIs, integrations, system workflows, configuration rules, error handling, edge cases, and release-related changes.


• Review and enhance existing documentation to ensure consistency, accuracy, readability, and alignment with internal standards.


• Participate in technical reviews, peer reviews, and documentation planning sessions to ensure high-quality outputs.


• Develop and maintain documentation standards, templates, style guides, terminology, and best practices.


• Support knowledge-sharing initiatives and contribute to improving documentation processes across teams.

Requirements

• 3+ years of experience as a Technical Writer or in a similar documentation-focused role.


• Proven experience creating both user-facing documentation and developer-focused content (e.g., guides, manuals, API documentation).


• Familiarity with documentation platforms such as Confluence, Notion, Document360, or similar tools.


• Experience working with project management tools such as Jira or Trello.


• Basic skills in using visual or screenshot tools (e.g., Snagit, Lightshot, PickPick) to enhance documentation clarity.


• Understanding of the software development lifecycle and how technical teams operate.


• Strong written communication skills with the ability to simplify complex technical concepts.


• Excellent attention to detail and consistency in writing and terminology.


• Strong analytical skills and ability to work with large volumes of technical information.


• Intermediate or higher level of English proficiency.


• Ability to collaborate effectively in cross-functional teams as well as work independently.


• Strong organizational skills and ability to manage multiple documentation priorities.

Benefits

• Fully remote work with the flexibility to work from anywhere in Europe.


• Official employment arrangements in Ukraine or Poland with full administrative support.


• 20 paid vacation days, public holidays, and sick leave to support work-life balance.


• Comprehensive health insurance with access to top medical providers.


• Psychological support coverage through dedicated wellness platforms.


• Monthly flexible benefits allowance for hobbies, sports, wellness, and personal interests.


• Dedicated learning and development budget including courses, workshops, and certifications.


• Corporate English language training and access to online learning resources.


• Participation in team events, workshops, and company offsites.


• A collaborative and open culture that values transparency, feedback, and initiative.


• Opportunity to work on modern technology products in a fast-scaling international environment.


• Minimal bureaucracy and a strong focus on autonomy, ownership, and results.

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