via indeed · 10 juin 2026 ·il y a 3 jours

Technical Support Engineer

BYD
Brussels Temps plein Remote
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About BYD

Our Purpose is to *build a zero\-emission future that reconnects humanity with nature.* We are looking for talent that connects with this mission and want to create positive impact by joining a diverse and dynamic team.

BYD is a leading, high\-tech multinational, based in Shenzhen, China. Operates in four core fields of IT, automotive, new energy, and rail transit and employs over 300,000 people worldwide. As a global pioneer in New Energy Solutions BYD is dedicated to building a zero\-emission ecosystem.

BYD Europe BV located in Hoofddorp, Netherlands. BYD Europe BV offers a full line of BYD electric vehicles, including all\-electric cars, all\-electric buses, and all\-electric forklift trucks.

Key Responsibilities:

  • Provide on\-site vehicle repair service for end customer

  • Offer remote technical support end customer to solve the technical problem

  • Drive quality and R\&D resources from headquarters to promptly respond to and address market issues escalated form customer

  • Use big data platforms for remote diagnostic analysis, to predict vehicle problems, offer

technical solutions, and track real\-time vehicle handling progress
  • Collect vehicle quality issues through multiple channels, push for improvements at the

source, and validate the effectiveness of market solutions
  • Closely work together with Area Service Managers, AS Field Engineers and the entire technical and warranty team

  • Closely work together with the BYD \& Denza department

  • Perform on site technical support during launch and other events where Denza products are being displayed

  • Ensure together with the Field Engineers that any software update or other quality related update is tested and verified prior to its release

Skills, Qualifications, and Experience Required:


  • Solid knowledge of mechanical and electrical systems.

  • Fluent in Dutch and English; Chinese language skills are a strong plus.

  • Excellent communication skills with a strong problem\-solving mindset.

  • A strong team player with the ability to work independently on technical issues.

  • Valid driving license and certification for high\-voltage system operations.

  • Willingness to travel frequently to provide on\-site support.

  • Prior experience in electric vehicle aftersales service is highly preferred.

We Offer:


  • Competitive remuneration based on performance and experience.

  • Opportunities for department and company\-wide team building events.

  • A chance to contribute to the transition towards zero\-emission transportation and the decarbonization of the economy.

Location: Belgium

Type of Employment: Full\-time

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