Team Leader
Exciting times are ahead for us at ID Logistics, we are growing fast, and we want you to be part of it!
We have just opened our brand\-new site in Sittingbourne and are recruiting Team Leaders to support and develop across our fixed shift patterns: Front End (Sunday–Wednesday 20:00\-06:30\) and Back End (Wednesday–Saturday 18:00 \- 04:30 \& 20:00\-06:30\).
If you are ready to bring your process leadership to a fast\-paced, ambitious logistics environment, we would love to hear from you.
About You:
Warehousing and operations will feel like home to you. You are experienced and confident in leading processes, with a proven ability to drive productivity, maintain high operational standards, and ensure excellent service for our customer.
Key Responsibilities:
- Lead operational processes, ensuring they run efficiently and in line with ID Logistics standards and values.
- Maintain strong communication across the operation to support clarity, alignment and smooth workflow.
- Support continuous development of operational practices through coaching, guidance and process‑based feedback.
- Conduct regular process reviews to assess performance, identify improvements and support operational excellence.
- Deliver clear and effective shift briefs that keep colleagues informed of priorities, changes and key information.
- Organise workflow and allocate tasks to ensure service levels and operational targets are met.
- Complete all process‑related administrative activities in line with company policy, including accurate reporting and compliance checks.
- Keep the customer at the centre of operational decisions, ensuring service quality is consistently maintained.
- Drive operational KPI performance by monitoring process efficiency and understanding cost and service impacts.
- Use operational data, trends and forecasts to support short‑ and long‑term planning.
- Take responsibility for Quality Control across dispatch and sortation processes.
- Maintain stock accuracy and product security by ensuring strict adherence to agreed procedures and systems.
- Work collaboratively across departments to ensure aligned processes and strong site performance.
- Keep Health \& Safety at the forefront, conducting regular checks and maintaining safe working practices.
- Champion continuous improvement, identifying opportunities to streamline processes and enhance customer outcomes.
- Experience leading and improving operational processes.
- Previous experience within a warehouse or logistics environment.
- Holds, is working towards, or is willing to study for a Level 3 qualification (or equivalent).
- Experienced in driving performance within a process‑driven, results‑focused environment.
- Demonstrates a process‑first approach, maintaining high standards and consistency.
- Agile and adaptable, with a strong ability to support operational change and new initiatives.
- Communicates clearly and confidently with colleagues, peers, managers and stakeholders.
ID Logistics is a fast\-growing international contract logistics group operating in 19 countries, with over 8 million m² of warehousing space and over 42,000 employees supporting customers across retail, industry, healthcare, e commerce and more. We are known for delivering smart, high tech logistics solutions that push the sector forward.
We launched our first UK branch in June 2023, and we are continuing to grow and expand the UK business. It’s an exciting moment to join a team that is building, growing, and shaping its future. Logistics is evolving rapidly through digitalisation, automation, and robotics and at ID Logistics, we embrace that.
transformation. Operational excellence drives us, innovation excites us, and every idea matters. Your experience, energy and creativity will directly influence how we grow.
Join us and bring your IDeas to life as part of a dynamic, ambitious, and forward\-thinking team.
This is a full\-time on\-site position.
Please note we may review and progress applications ahead of the closing date.
We are not looking for agency support currently.
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