Team Administrator

Are you looking for a part time administration role?

Do you want to be part of a highly supportive, forwarding thinking team?

The Wiltshire Community Eating Disorder Service (WCEDS) is looking for a part time Team Administrator to join our expanding team.

You will be part of a team of dedicated and experienced multi\-disciplinary professionals working with adults with eating disorders and will receive the support necessary to support you to confidently fulfil the role of a band 3 Team Administrator.

With a reputation for excellence, our service provides a stepped model of care tailored to the individual’s needs for stabilisation and recovery. We offer assessment and a range of programmes and evidence\-based treatments to assist with this. We are a friendly, energetic and dynamic team who are proactive and visionary treatment, focusing on excellent patient\-centred care.

Within this post, you will provide administrative support for the multi\-disciplinary team, who provide specialist assessment and treatment to adults with eating disorders across Wiltshire and Swindon. Your role will be vital in providing smooth running of the team to ensure patients have a positive and seamless experience.

To be the first point of contact to patients, families and professionals who are contacting the service via phone or email. To communicate in a professional, supportive and friendly manner to give those contacting us, confidence in the service.

To liaise with other services such as Security, Estates, Facilities and external contractors to ensure smooth running of the service and that all information is communicated effectively through the team and management team.

To arrange patient transport for those patients not able to access the service via public transport and do not have access to their own transport.

To send out Routine Outcome Measures (ROMS) to patients as required to ensure we can gather and monitor patient outcomes.

To book patient appointments and manage the diaries of staff where appropriate , especially the doctor’s diaries.

To manage and organise the booking of patient assessments to ensure assessments are booked in in a timely manner to enable the team to manage individual patient risks and ensure the team and meeting nationally set waiting targets.

To take minutes in team meetings, including Clinical Team meetings and during professional discussions in assessment clinics.

To support with organising the flu clinic and other clinics within WCEDS.

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

Our values are: “Caring, safe and excellent”

We offer a wide range of benefits designed to support your career and wellbeing. These include:

• Excellent opportunities for career progression


• Access to tailored individual and Trust wide learning and development


• 27 days annual leave, plus bank holidays, rising to 33 days with continuous service


• NHS Discount across a wide range of shops, restaurants and retailers


• Competitive pension scheme


• Lease car scheme


• Cycle to work scheme


• Employee Assistance Programme


• Mental Health First Aiders


• Staff accommodation (please note waiting lists apply)


• Staff networking and support groups hosted by our Equality, Diversity \& Inclusion team

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

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